Ankur Shrivastav

Handling Billing,Patient support and outreach,as well as Treatment co-ordination between Patient and Doctor.

• Took ownership of customers issues to follow problems through to resolution.
• Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.

• Helping customers purchase furniture,household appliances, home furnishings,and medicated mattresses.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Coordinating deliveries and engaging in follow ups with customers.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Handling sales and administration of medical equipment.
• Coordinating with hospitals for tenders.

• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

• Clinic management and operations.
• Performed regular preventive dentistry services including scaling, polishing, fluoride application to maintain excellent oral health status amongst clientele base.