Ankur Goyal

• Assisted customers by answering questions and fulfilling requests.
• Performed inventory control, such as counting, and stocking merchandise.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

-Conducted employee orientations to onboard new team members.
-Scheduled and coordinated appointments for order pickups, ensuring timely fulfillment.
-Demonstrated strong supervisory skills, emphasizing effective communication, accountability, and safety measures to maintain an organized work environment.
-Managed order verification processes, conducted quality checks, and offered continuous support to team members.
-Facilitated skill development among team members and collaborated with other Team Leads to optimize staffing and resource allocation.
-Achieved outstanding results in improving warehouse efficiency and productivity.
-Accurately verified transactions, product orders, and shipping dates, meticulously entering data into databases and reports.
-Maintained detailed records of daily office activities and data entries.

• To build trust and boost happiness, we responded to questions from visitors and handled their issues.
• Trained personnel who follow procedures, use best practices, and provide exceptional customer service.
• Cheerfully welcomed every new arrival and verified bookings and identity.
• Successfully implemented techniques to raise customer satisfaction.
• To avoid fraud, pertinent guest data and payment options were verified.
• Handled customer complaints and provided free services to uphold high levels of customer satisfaction.