Ankur Bhatnagar
Toronto,Canada
Summary
Seasoned Senior Project Manager with extensive experience at Thoughtstorm Inc., specializing in Agile Project Management and strategic communication. Successfully led transformative public sector initiatives, ensuring seamless integration and surpassing stakeholder expectations. Proficient in Siebel CRM and Agile methodologies, driving projects to completion while aligning with organizational objectives. Passionate about leveraging expertise to enhance project outcomes within dynamic environments.
Overview
19
19
years of professional experience
Work History
Senior Project Manager
Thoughtstorm Inc.
03.2024 - Current
- Led and manage end-to-end complex transformation projects within the public sector domain
- Provide strategic oversight and guidance to projects within the same domain, ensuring alignment with organizational goals
- Foster and maintain strong relationships with clients and key stakeholders, ensuring their needs and expectations are met
- Develop and manage integrated project plans, clearly defining dependencies, milestones, and release schedules
- Proactively identify risks and develop action plans to mitigate them, documenting critical decisions that could impact timelines and budgets
- Oversee project budgets, perform forecasting, and manage resource allocation and deallocation according to project phase requirements
- Collaborate closely with Scrum Masters and junior project managers to ensure that sprints, releases, and MVPs are delivered on time and in accordance with the project plan
- Continuously review project processes and deliverables for improvements and recommend enhancements for future projects
- Prepare and present steering committee reports for clients and provide weekly status updates to internal leadership
Senior Consultant
Infosys Limited, Canada
, Canada
10.2019 - 03.2024
- Led the role of Project Manager / Scrum Master for application development in the retail and public service domains
- Managed the full project lifecycle, including budgeting, forecasting, resource allocation, sprint execution, deployment, and post-live support
- Coordinated major releases and incident management post-Go-live, ensuring smooth transitions and minimal disruption
- Facilitated Scrum ceremonies and drove agile best practices to optimize project efficiency and deliverables
- Worked closely with cross-functional teams and stakeholders, ensuring the solution design and application performance were aligned with business goals
- Delivered weekly project status reports (WSR/MSR), tracking progress and managing risks and issues using Project Budgeting System (PBS)
Senior Consultant
Infosys Limited, India
, India
07.2015 - 10.2019
- Managed offshore teams to deliver a common services integration project across telecom and cable TV industries, ensuring on-time and high-quality delivery
- Spearheaded efforts in automation to streamline development processes and improve overall efficiency
- Led risk management activities and developed mitigation strategies to address key project challenges
- Created and maintained knowledge management systems to foster collaboration and knowledge sharing across teams
Team Lead
Accenture, India
, India
12.2009 - 07.2015
- Led multiple projects across industries such as Pharmaceuticals, Telecom, and R&D, with a focus on data migration and application transformation
- Managed complex data migration efforts, ensuring successful integration of legacy data systems with new solutions
- Developed technical and functional designs for ETL-based data loads, creating custom reports and addressing data quality issues across markets
- Acted as a key liaison between business teams and technical resources, ensuring alignment on project requirements and deliverables
Consultant
Capgemini India Pvt. Ltd.
, India
12.2007 - 03.2009
- Worked as a Siebel Data Migration Consultant on one of the largest CRM implementations, focusing on developing interfaces and ensuring smooth data transfers
- Coordinated with business teams and technical architects to ensure the solution met client requirements and adhered to timelines
Associate Consultant
C-Ahead Technologies
, India
03.2006 - 02.2007
- Managed Siebel data migrations for a commercial finance client, overseeing data validation, loading, and the management of Siebel base tables
Education
Master of Computer Applications -
UPTU University
Skills
- Public Sector Experience
- Life science Industry Experience
- Effective Communication
- Siebel CRM Expertise
- Experience with Siebel Sales
- Website development
- Agile Project Management
- Experience with SAFe Practices
- Project Coordination Using Azure DevOps
- SharePoint Collaboration Tools
- Siebel Configuration Expertise
- Siebel Visual Basic Expertise
- Siebel EIM Expertise
- Data Loading Techniques
- Experience with Oracle OnDemand
- SQL Server Development
- Database Management
- Oracle Database 9i Expertise
- Experienced in MS SQL Server Management
- Skilled in Toad For Oracle Tools
- Version Control Management
- Visual Source Control
- Schedule coordination
- Project plan development
- Client relationship management
- Multi-project management
- Client liaison
- Cross-functional coordination
- Specification review
- Agile methodology
- Scope management
- Project goals and milestones
- Technical monitoring
- Documentation management
Certifications And Courses
- Certified Scrum Master (CSM), Scrum Alliance
- Leading SAFe 5.1
- Oracle Sales Cloud
- Pursuing PMP Certification
Technical And Domain Skills
Public Services, Pharmaceuticals, Communications, Siebel Sales, Call Center Operations, Website development, Scrum, SAFe, Azure DevOps, SharePoint, Siebel Tools, Siebel VB, EIM, Data Load, Configuration, Oracle OnDemand, SQL Server, MS Access, Oracle 9i, MS SQL Server7, Toad for Oracle, SVN, VSS
Key Responsibilities And Skills
Led end-to-end project management in both Agile and Waterfall environments, specifically with Siebel technology, ensuring successful delivery of projects within scope, time, and budget., Built and nurtured strong relationships with internal and external stakeholders, ensuring alignment with business goals and strategic objectives., Proactively identified, mitigated, and communicated project risks and issues, ensuring alignment with stakeholders and timely resolution., Drove change management efforts and consistently measured the effectiveness and adoption of new systems or processes post-implementation., Facilitated Scrum ceremonies (Sprint Planning, Daily Stand-ups, Retrospectives, etc.) and scaled agile engineering practices, driving faster feedback loops and continuous improvement., Directed diverse teams, including developers, designers, and QA specialists, fostering collaboration and ensuring timely and high-quality project delivery.
Timeline
Senior Project Manager
Thoughtstorm Inc.
03.2024 - Current
Senior Consultant
Infosys Limited, Canada
10.2019 - 03.2024
Senior Consultant
Infosys Limited, India
07.2015 - 10.2019
Team Lead
Accenture, India
12.2009 - 07.2015
Consultant
Capgemini India Pvt. Ltd.
12.2007 - 03.2009
Associate Consultant
C-Ahead Technologies
03.2006 - 02.2007
Master of Computer Applications -
UPTU University
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