Hi, I’m
Ankur Bansal
Summary
A dynamic, performance driven, customer service professional who ensures effective execution of projects while maintaining a strong work ethic and a positive outlook. Diligent professional with experience in sales, business development and account management. Proven success in developing long term relationship with clients and achieving sales goals. Adept at identifying customer needs and developing tailored solutions to meet them.
Overview
7
years of professional experience
Work History
Sndl (Ace Liquor Store)Edmonton, AB
Sales Associate
01.2024 - Current
Job overview
- Greeted and assisted customers in a friendly and professional manner, providing product information and recommendations
- Utilized product knowledge to answer customer inquiries and address concerns, ensuring a positive shopping experience
- Maintained a neat and organized store appearance, including restocking shelves and arranging merchandise displays
- Processed transactions accurately and efficiently using the point-of-sale (POS) system.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
WMOSWAL Private LimitedPunjab
Sales Executive
09.2022 - 11.2023
Job overview
- Collaborated directly with potential clients, providing contract estimates and building trust that resulted in 5-year customer loyalty on average
- Build Relationship with multiple multi-national companies and cultivated long Term Relationship
- Resolved Customer complaints in timely manner while providing excellent customer satisfaction
- Negotiated and Closed deals with Vendors and company partners.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Pravarti (A Clothing Company)
Sales Representative
01.2017 - 08.2022
Job overview
- Created and maintained relationship with the clients for a long time
- Manage Sales and cash at the Company Stores
- Developed and Implemented successful strategies for customer acquisition and retention
- Generated leads and follow-up the customer inquiries.
Education
Punjab Technical University
M.B.A. from Marketing and Finance
12.2017
Punjab Technical University
B.Tech. from Electronics and Communication Engineering
03.2014
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Relationship Building
- Cash Handling
- Store Opening and Closing
- Sales expertise
- Order Processing
- Negotiation Tactics
Core Business Competencies
- Staff Management
- Sales Expertise
- Business Development
- Customer Service
- Time Management
- Sales Forecasting
- Relationship Building
- Leadership
- Microsoft Word\Excel
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sales Associate
Sndl (Ace Liquor Store)
01.2024 - Current
Sales Executive
WMOSWAL Private Limited
09.2022 - 11.2023
Sales Representative
Pravarti (A Clothing Company)
01.2017 - 08.2022
Punjab Technical University
M.B.A. from Marketing and Finance
Punjab Technical University
B.Tech. from Electronics and Communication Engineering