Ankit Prakash Singh
Ashern
Summary
Dynamic and results-oriented professional with over 12 years of leadership and operational management experience in the food, retail, and furniture sectors. Proven track record of fostering inclusive team environments, driving profitability, and delivering exceptional customer experiences. Passionate about team development, operational efficiency, and community engagement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Showroom Manager
Lindy's Furnitureland
06.2024 - Current
- Oversee daily showroom operations, ensuring a seamless and engaging customer experience.
- Manage inventory and merchandising to optimize showroom aesthetics and product availability.
- Lead a team of sales associates, providing coaching and mentoring to drive performance and achieve sales targets.
- Develop and execute sales strategies to enhance revenue and customer satisfaction.
- Address customer concerns and escalations promptly, fostering brand loyalty and trust.
- Coordinate marketing initiatives and community outreach programs to strengthen brand awareness.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
- Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.
- Drove business growth by actively seeking new opportunities for partnerships and collaborations within the industry.
- Managed inventory levels for optimal stock availability, resulting in reduced backorders and customer wait times.
Food Service Supervisor
Chicken Chef
02.2022 - 06.2024
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
Deputy General Restaurant Manager
Kentucky Fried Chicken
09.2015 - 02.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led a team of over 50 employees, ensuring consistent delivery of exceptional customer experiences.
- Implemented training programs to enhance team members’ skills and performance.
- Directed operations to meet organizational KPIs, achieving consistent growth in revenue.
- Handled escalated customer concerns and provided tailored solutions.
- Coordinated marketing strategies, driving community engagement and brand
Assistant Restaurant Manager
Pizza Hut
01.2015 - 09.2015
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Assistant Restaurant Manager
Domino's Pizza
06.2012 - 04.2014
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
Education
Bachelor of Science - Bachelor of Science in Hospitality & Hotel Adminis
Institute of Hotel Management
Bhopal, India06-2013
Skills
- Client relationships
- Purchase orders
- Employee scheduling
- Revenue management
- Performance analysis
- Event planning
- Store operations
- Distribution management
- KPI tracking
- Showroom setup
- Showroom displays
- Team leadership
- Employee coaching and mentoring
Accomplishments
• Successfully managed multi-functional teams across diverse cultural settings.
• Spearheaded employee engagement programs, boosting morale and retention.
• Demonstrated ability to handle complex operational challenges with strategic solutions.
• Proficient in Microsoft Office Suite and operational management tools.
Languages
English
Full Professional
Hindi
Full Professional
Certification
• Interact with Guests (TH-SM-101C-0) – Singapore Workforce Development Agency
• Food & Beverage Safety and Hygiene Policies (FB-RM-102C-0)
• Leading a Shift (LAS Certification)
Timeline
Showroom Manager
Lindy's Furnitureland
06.2024 - Current
Food Service Supervisor
Chicken Chef
02.2022 - 06.2024
Deputy General Restaurant Manager
Kentucky Fried Chicken
09.2015 - 02.2022
Assistant Restaurant Manager
Pizza Hut
01.2015 - 09.2015
Assistant Restaurant Manager
Domino's Pizza
06.2012 - 04.2014
Bachelor of Science - Bachelor of Science in Hospitality & Hotel Adminis
Institute of Hotel Management
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