Ankitha Krishna

• Safeguarded confidential information with utmost discretion and integrity.
• Coordinated multiple schedules through online calendaring tools for efficient management.
• Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
• Greeted visitors professionally, answered inquiries, and directed them to appropriate personnel.
• Set up meeting and event logistics for senior management and updated calendars.
• Reviewed incoming reports, applications and memos to determine workplace priorities.
• Answered incoming calls from patients, provided information, and routed calls to appropriate personnel.
• Composed letters and memos on behalf of Medical Director using Microsoft Word software program.
• Conducted patient intakes and accurately recorded medical histories.
• Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
• Developed a tracking system for monitoring the status of patient referrals.
• Took detailed notes in meetings and disseminated information afterward.
• Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
• Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
• Assisted with processing of insurance claims by verifying patient information and submitting paperwork to appropriate entities.
• Entered patient data into electronic health record system according to established guidelines.
• Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
• Managed multiple projects simultaneously while meeting deadlines in a timely fashion.
• Scheduled appointments for physicians and patients in accordance with office protocols.
• Managed daily invoices, reports and proposals.
• Prepared patient charts, organized documents and maintained filing systems.
• Ordered office supplies as needed; monitored inventory levels; arranged for repairs when necessary.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Assisted with customer requests and answered questions to improve satisfaction.
• Coordinated meeting and work schedules for staff teams and executives.
• Opened, read and replied to e-mails, letters and correspondence on behalf of executives. And assist if any additional tasks are assigned.
• Managed and tracked expenses to meet company budget requirements.

• Greeted visitors and provided general information about the company.
• Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
• Developed and maintained filing systems for confidential documents and records.
• Handled incoming and outgoing correspondence, including email, mail, faxes and package deliveries, ensuring timely distribution.
• Scheduled appointments between clients and customers and internal staff members.
• Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
• Handled confidential documents in an organized fashion according to established protocol.
• Updated contact lists regularly when changes occur in employee status or contact information.
• Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
• Responded to customer issues to provide immediate resolution and improve retention.
• Ensured efficient operation of office equipment such as printers, copiers and fax machines.
• Managed database systems containing customer contact information in OSCAR.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
• Used voice recorder or notepad to compose and transcribe meeting minutes.
• Managed incoming calls while providing information or transferring callers to appropriate personnel.
• Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
• Completed day-to-day duties accurately and efficiently.

• Greeted customers and provided excellent customer service.
• Performed administrative tasks such as filing documents and updating databases.
• Updated office calendars with new appointments and accommodated last-minute schedule changes.
• Resolved customer complaints in a timely manner.
• Assisted with training new front office personnel when necessary.
• Maintained front desk to provide positive first impression.
• Monitored office services mailbox for business support needs and requests.
• Conducted data entry tasks with high accuracy, maintaining integrity of information.
• Reserved and managed meeting room availability.
• Handled incoming calls and directed callers to appropriate department or employee.
• Scheduled service and changed and ordered toner to keep printers and copiers functioning.
• Maintained positive working relationship with fellow staff and management.
• Retrieved messages from voicemail to forward to appropriate personnel.
• Implemented office policies and procedures, ensuring compliance and efficiency.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Handled cashiers' duties such as balancing receipts against sales figures.
• Assisted with event planning and coordination, contributing to successful office events.
• Ensured that lobby area was clean, organized, and presentable at all times.
• Monitored office equipment and facilitated repairs, ensuring operational efficiency.
• Processed payment transactions accurately and efficiently.
• Reviewed and approved vendor invoices.
• Scheduled and confirmed appointments, optimizing office workflow and client satisfaction.
• Assisted with set up for social events and food deliveries.

• Conducted initial screening of resumes to identify qualified candidates for technical positions.
• Assessed candidates' technical skills through technical assessments and interviews.
• Provided guidance to new hires regarding onboarding process, company policies.
• Maintained database of established ongoing outreach efforts for qualified IT candidates to provide proactive approach to recruiting needs.
• Fostered relationships with external recruiting agencies and professional groups to source candidates.
• Offered recommendations to improve the company's recruitment strategies and processes.
• Scheduled or conducted new employee orientations.
• Managed communication with candidates throughout the recruitment process to maintain engagement.
• Collaborated with internal and external clients to understand hiring needs and goals.
• Used job boards, internet tools and career fairs to source both passive and active candidates.
• Created job ads and wrote job descriptions.
• Maintained accurate records of all recruiting activities in Applicant Tracking System.
• Developed and implemented strategic recruiting plans to source candidates through various channels, including social media, job boards, and networking events.
• Collaborated with the HR team to ensure a smooth onboarding process for new hires.
• Coordinated and scheduled interviews between candidates and hiring managers, ensuring smooth communication.
• Hired employees and processed hiring-related paperwork.
• Compiled reports on recruiting activities including number of vacancies filled, open requisitions, diversity statistics.
• Utilized applicant tracking systems (ATS) to manage candidate pipelines efficiently.
• Negotiated salary and benefits packages with candidates to align with company budgets and policies.
• Prepared or maintained employment records using human resources management system software.
• Provided coaching and feedback to candidates on interview performance and resume optimization.
• Conducted background checks and reference checks as part of the pre-employment process.
• Interpreted and explained human resources policies and procedures.

Technology stack: SAP Functional roles, SAP ABAP Developer, Java Developer, .NET, etc.