Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ankitha Bhupathipalli

Toronto,ON

Summary

Detail-oriented and adaptable professional with hands-on experience in operations coordination, inventory control, and cross-functional teamwork. Skilled in streamlining workflows, managing stock levels, and resolving issues through critical thinking and data insights. Eager to contribute to dynamic supply chain or operations teams in entry- to mid-level roles. Committed to continuous improvement, currently pursuing Six Sigma Yellow Belt certification.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Associate

Toronto Lawn Tennis Club
08.2024 - Current
  • Coordinated cross-departmental operations by serving as the key communication hub between the front desk, events, facilities, and administration teams, ensuring smooth workflows and timely execution of daily tasks.
  • Trained new staff and ensured operational consistency by simplifying SOPs, creating handover documentation, and proactively updating team members on daily changes and service notes.
  • Entered and managed reservations, event bookings, and internal data using various scheduling and operations platforms, ensuring accuracy and efficiency in process execution.
  • Supported on-site coordination with external vendors during deliveries and routine service visits, ensuring clear communication and timely task completion.
  • Resolved internal and client-facing issues using critical thinking and operational knowledge, including troubleshooting technical concerns and generating insights through software reports.
  • Maintained a stock of office supplies in designated areas and placed orders as needed to support uninterrupted operations and resource availability.

Customer Service Representative

Tim Hortons
Toronto, Ontario
09.2022 - 10.2023
  • Prepared food and drinks per SOPs while ensuring quality, safety, and smooth shift operations through team collaboration.
  • Tracked inventory with routine audits, and placed supply orders based on stock levels and demand forecasts.
  • Trained new team members on prep protocols, health and safety rules, and customer interaction procedures.
  • Resolved customer concerns promptly and professionally, ensuring positive service experiences and issue resolution.

Education

Global Supply Chain Management - Post - Graduate Certificate

Georgian College
Toronto, ON
05-2024

Project Management - Post - Graduation Certifiacte

Georgian College
Toronto, ON
05-2023

Skills

  • Cross-departmental collaboration
  • Process improvement
  • Data handling
  • Problem-solving and critical thinking
  • Team collaboration
  • Customer relationship management
  • Data analysis (intermediate) – Excel, Tableau
  • Six Sigma Yellow Belt certification (ongoing)
  • Following procedures (SOPs)
  • Inventory tracking and management

Languages

English
Full Professional
French
Elementary

Certification

  • Six Sigma White Belt Certification
  • Six Sigma Yellow Belt Certification (Ongoing)
  • Tableau Software

Timeline

Administrative Associate

Toronto Lawn Tennis Club
08.2024 - Current

Customer Service Representative

Tim Hortons
09.2022 - 10.2023

Global Supply Chain Management - Post - Graduate Certificate

Georgian College

Project Management - Post - Graduation Certifiacte

Georgian College

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Ankitha Bhupathipalli