Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Ankita Patel

Greater Sudbury,ON

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Woodland Store
04.2020 - 04.2021
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Boosted staff morale through effective teamwork and clear communication amongst colleagues in various departments.

Serving Staff Member

Taj Hotel
02.2018 - 01.2020
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Served food and beverages promptly with focused attention to customer needs.
  • Managed multiple tasks simultaneously while remaining calm under pressure, delivering an enjoyable dining experience for guests even during peak hours.
  • Cultivated warm relationships with regular customers.
  • Facilitated smooth communication between front-of-house and back-of-house teams during busy shifts for optimal teamwork and productivity.

Education

Bachelor of Science - IT Computer

Sakalchand Patel
Gujarat
06.2013

Skills

  • Travel Arrangements
  • Scheduling appointments
  • File Management
  • Problem-Solving
  • Records Maintenance
  • Mail distribution
  • Staff Management
  • Call forwarding

Languages

English
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Additional Information

My Availability


  • Wednesday, Saturday, Sunday - OPEN (Any Time)
  • Monday - 6 AM to 5:30 PM
  • Tuesday, Thursday, Friday - 6 AM to 2:30 PM

Timeline

Front Desk Receptionist

Woodland Store
04.2020 - 04.2021

Serving Staff Member

Taj Hotel
02.2018 - 01.2020

Bachelor of Science - IT Computer

Sakalchand Patel

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Ankita Patel