ANKITA PANDIT
Mississauga,Ontario
Summary
With the help of my previous job experience as an Industrial Psychologist and my educational background in Human Resources management as well as the Business Administration I would like to add value to the organization by analyzing the HR needs of an organization, managing day-to- day HR processes, and identifying and filling gaps in current policies and procedures. My experience in psychometric assessments will be helpful to attract, select and retain the best candidates in the organization. I am excited to learn and grow with your organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer service team member
Tim Horton’s
07.2022 - Current
- Currently working as team member at Tim Horton’s and I am responsible for both customer facing role as well as back-office operations including closing duties
- During my job I handle and responds to various customer inquiries
- Currently working
Human resource intern
Careerniche Inc
05.2021 - 08.2021
- Analyzed & designed various training programs to help and assist laid off employees
- Worked on training programs like emotional intelligence, employee resilience and self-concept to psychological well-being of laid off employees
- Learnt and applied various functions of HRIS.
Industrial psychologist
institute of
07.2019 - 06.2020
- Jnana prabodhini’s, Administered and supervised different psychological assessments in multiple client industries like automobile, chemical, petroleum and food
- Co-ordinated to develop and implement psychological assessments to measure motivation, leadership skills, personality, and integrity
- Accurately monitored and maintained psychometric data of employees and generated reports.
Human resource intern
Hypercity retail ltd
08.2017 - 03.2018
- Co-ordinated and helped in different HR practices such as policies, employee’s benefits procedures
- Responded to HR related inquiries from employees
- Assisted with onboarding process and coordinate training sessions
- Helped employees to fill in relevant human resources forms and documents related to employees’ status, benefits, and leaves of absence
- Updated HRIS by inserting all new employees’ information about employment and payroll details
- Conducted background check process to ensure accuracy of employee’s information
- Maintained electronic files of documentation and reporting
- Provided administrative support.
Education
Post-graduate - Business administration
York University
Toronto, ON08.2022
Post-graduate - Human resource management
George Brown College
Toronto, ON08.2021
Certificate program in Human resources and labour -
Welingkar Institute Of Management
Mumbai, India03.2018
Master of arts - Industrial psychology
SNDT Women’s University
Mumbai, India05.2018
Bachelor of arts - Psychology
University of Mumbai
Mumbai05.2015
Skills
- Problem Solving
- Multi-Tasking
- Attention to Details
- Effective Customer Communication
- Processing Customer Requests
- Teamwork
- Research and Analytical Skills
- Organizational Skills
- Computer skills, MS Office suite
Accomplishments
Made to the Dean's list for fall and winter semesters 2020-2021, at George Brown College.
Affiliations
Member of counselor’s council of India.
Member of HRPA (human resources professionals association) chapter peel region.
Certification
- Certification of Career Counselling and Assessment.
- Certification of the Ontario Ministry of Labour, Training and Skills Development's Training module, Worker Health, and Safety Awareness.
- Certification of the Ontario Ministry of Labour, Training and Skills Development's Training module, Supervisor Health, and Safety Awareness.
Languages
English
Native or Bilingual
Marathi
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Limited Working
Timeline
Customer service team member
Tim Horton’s
07.2022 - Current
Human resource intern
Careerniche Inc
05.2021 - 08.2021
Industrial psychologist
institute of
07.2019 - 06.2020
Human resource intern
Hypercity retail ltd
08.2017 - 03.2018
Post-graduate - Business administration
York University
Post-graduate - Human resource management
George Brown College
Certificate program in Human resources and labour -
Welingkar Institute Of Management
Master of arts - Industrial psychology
SNDT Women’s University
Bachelor of arts - Psychology
University of Mumbai
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