Ankita Kumari
Burnaby,British Columbia
Summary
Dynamic Sales Associate with proven expertise at 786 Spice Bazzar, excelling in customer service and cash handling. Cultivated strong customer relationships, driving repeat business and increasing sales revenue through effective product recommendations. Recognized for exceptional teamwork and problem-solving skills, contributing to a positive shopping experience and seamless staff training.
Overview
2
2
years of professional experience
Work History
Sales Associate
786 Spice Bazzar
07.2022 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Master's Degree - Commerce
Mahatma Gandhi Kashi Vidhyapith
Varanasi, India 05.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Reliable and punctual
- Exceptional customer service
- Cash handling
- Money handling
- Stocking and receiving
- Customer needs assessment
- Sales strategies
- POS system operation
Languages
English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Timeline
Sales Associate
786 Spice Bazzar
07.2022 - 11.2024
Master's Degree - Commerce
Mahatma Gandhi Kashi Vidhyapith
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