Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ankita Jangra

Toronto,ON

Summary

Senior Software Development Engineer with 2 years of experience in designing and implementing robust software solutions. Proficient in full-stack development, with a strong emphasis on backend technologies. Skilled in leading small teams and collaborating cross-functionally to deliver high-quality products. Demonstrated ability to adapt quickly to new technologies and solve complex technical challenges. Passionate about continuous learning and innovation in software engineering.

Overview

11
11
years of professional experience

Work History

Senior Software Development Engineer

Sun Life Financial
07.2022 - 01.2024
  • Maintained existing software systems by identifying and correcting software defects.
  • Increased application security by conducting thorough vulnerability assessments and implementing best practices in secure coding techniques.
  • Automated routine tasks using scripting languages, increasing efficiency in the development cycle.
  • Contributed to the ongoing improvement of team processes through regular retrospectives and proactive communication of ideas for enhancements.

Customer Service Representative

HGS - Hinduja Global Solutions
07.2021 - 12.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Security Officer

GardaWorld Security
05.2020 - 12.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Primary School Teacher

Smarten School
01.2016 - 04.2019

Primary School Teacher

Delhi International School Dwarka
04.2014 - 12.2015
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Maintained positive and professional classroom environment throughout school year.
  • Provided individualized support to struggling students through targeted interventions, resulting in improved academic performance.

Teacher

St. Francis De Sales School
07.2013 - 01.2014
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Education

Diploma In Business Management -

York University
Toronto, ON
04.2021

Diploma In Human Resource Management -

York University
Toronto, ON
04.2020

Bachelor Of Education -

Maharishi Dayanand University
New Delhi,India
07.2018

Bachelor Of Humanities With Mathematics -

University of Delhi
New Delhi,India
04.2016

Diploma In Elementary Teaching -

Great Mission Teacher’s Training Institute
New Delhi, India
04.2013

High School - Commerce And Business Administration

Golden Valley School
New Delhi, India
03.2011

Skills

  • Web application development
  • Microservices Architecture
  • Code Review Expertise
  • Cloud computing knowledge

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Senior Software Development Engineer

Sun Life Financial
07.2022 - 01.2024

Customer Service Representative

HGS - Hinduja Global Solutions
07.2021 - 12.2021

Security Officer

GardaWorld Security
05.2020 - 12.2020

Primary School Teacher

Smarten School
01.2016 - 04.2019

Primary School Teacher

Delhi International School Dwarka
04.2014 - 12.2015

Teacher

St. Francis De Sales School
07.2013 - 01.2014

Diploma In Business Management -

York University

Diploma In Human Resource Management -

York University

Bachelor Of Education -

Maharishi Dayanand University

Bachelor Of Humanities With Mathematics -

University of Delhi

Diploma In Elementary Teaching -

Great Mission Teacher’s Training Institute

High School - Commerce And Business Administration

Golden Valley School

Similar Profiles

CREATE PROFILE
Ankita Jangra