Ankita Ankita
Mississauga,ON
Summary
Dynamic sales professional with proven expertise in customer relationship management and CRM proficiency, honed across roles at The Brick Distribution Centre and Banana Republic. Excelled in upselling, cross-selling, and exceeding sales goals by leveraging product and service knowledge. Skilled in building lasting client relationships, demonstrating exceptional time management and a commitment to customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Consultant
The Brick Distribution Centre
04.2024 - 07.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Material handling and attending customer wisely.
- Selling additional company policies and proctection plan.
- Helping customer to choose the right product and mainiting good relationship with the customers.
- Informing customers about promotions going on in the company.
Stylist Sales Associate
Banana Republic
08.2023 - 03.2024
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
Cabin Attendant
Indigo
05.2017 - 08.2023
- Played an active role in enhancing company reputation through exceptional customer service delivery that led to increased repeat business from satisfied customers.
- Collaborated with fellow crew members for efficient workflow and optimal customer satisfaction.
- Managed inflight emergencies by following established procedures and working closely with crew members.
- Assisted in serving meals and beverages according to dietary preferences, ensuring an enjoyable dining experience for all passengers onboard.
- Ensured safety of all passengers by conducting thorough cabin checks and adhering to strict protocols.
- Supported team morale by maintaining a positive attitude, even under challenging circumstances or during long-haul flights.
Education
Bachelor Of Commerce - Commerce
MCM Dav Sector 36,Chandigarh
Chandigarh05.2017
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Exceeds sales goals
- Customer service
- Customer relationship building
- Product and service knowledge
- Upselling and cross selling
Languages
English
Full Professional
Timeline
Sales Consultant
The Brick Distribution Centre
04.2024 - 07.2024
Stylist Sales Associate
Banana Republic
08.2023 - 03.2024
Cabin Attendant
Indigo
05.2017 - 08.2023
Bachelor Of Commerce - Commerce
MCM Dav Sector 36,Chandigarh
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