Ankita Ankita
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
2
2
years of professional experience
Work History
Supervisor
Mary Brown's Chicken & Taters
11.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- managing inventory and responsibility of ordering items for store.
Customer Service Representative
Forever 21
08.2023 - 01.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Cashier
Tim Horton's
12.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
POST GRADUATION DIPLOMA - Data Analytics For Business
ST. CLAIR COLLEGE
Mississauga, ON02.2024
BACHELOR OF COMPUTER APPLICATIONS - Computer Science
DAV COLLEGE
INDIA06.2021
Skills
- Goal-Oriented
- Staff Management
- Inventory Control
- Python experience
- Data Analytics
- Analytical Thinking
- MS -WORD
- Project Management
- Quantitative skills
Languages
French
Elementary
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Forever 21
08.2023 - 01.2024
Cashier
Tim Horton's
12.2022 - 02.2023
Supervisor
Mary Brown's Chicken & Taters
11.2022 - Current
POST GRADUATION DIPLOMA - Data Analytics For Business
ST. CLAIR COLLEGE
BACHELOR OF COMPUTER APPLICATIONS - Computer Science
DAV COLLEGE
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