Summary
Work History
Education
Skills
Languages
Timeline
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Ankit Thakur

London,ON

Summary

Dynamic Front Office Associate with proven problem-solving skills at Ramada New Delhi, adept at enhancing guest relations and managing reservations. Recognized for exceeding expectations through effective communication and meticulous attention to detail, ensuring a seamless experience. Proficient in scheduling appointments and committed to maintaining high standards in service delivery.

Work History

Front Office Associate

Ramada New Delhi
  • Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
  • Greeted guests warmly upon arrival and provided a seamless registration process, setting the tone for an enjoyable stay.
  • Managed reservation system, accurately inputting bookings and managing cancellations or changes.
  • Assisted guests with special requests, ensuring their needs were met and exceeding expectations.

Food and Beverage Associate

Radisson Jalandhar
  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
  • Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
  • Participated in regular team meetings focused on refining service strategies.

Food and Beverage Associate

Mariton Hotel Jalandhar

Business Associate

Naswiz Team India
  • Engaged with customers to build business relationships.
  • Evaluated competitive landscape regularly to inform strategic planning decisions, leading to sustained business growth in dynamic markets.
  • Coordinated events and conferences that showcased the company''s expertise, strengthening its reputation within the industry.
  • Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment

Internship Trainer

Taj Hotel Chandigarh India
  • Liaised with interns to discuss issues and solve problems.
  • Assisted interns in preparing for post-internship job searches with resume reviews, mock interviews, and career guidance.
  • Enhanced internship program effectiveness by developing and implementing comprehensive training modules.
  • Developed strong relationships with partnering organizations to secure high-quality internship placements for program participants.

Human Resources Associate Internship

Hyatt Regency Dehradun Resort and Spa
  • Enhanced employee retention by implementing effective onboarding processes and conducting regular follow-up meetings.
  • Assisted in maintaining compliance with labor laws, reducing potential risks of fines or lawsuits against the company.
  • Reduced time spent on repetitive tasks through automation of HR processes, allowing more focus on strategic initiatives.
  • Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.

Fashion Motel

Mascot Model Management Pvt Ltd
  • Maintained optimal physical appearance by adhering to strict diet, exercise, and skincare routines, ensuring consistent booking for modeling jobs.
  • Balanced a demanding schedule of modeling assignments while pursuing professional development opportunities within the industry, demonstrating strong work ethic and dedication to career success.
  • Promoted fashion designers and their collections through participation in promotional events and advertising campaigns.
  • Kept up with personal care to cut down on wait times for hair, makeup, and styling.

Education

Bachelor of Science -

Chandigarh University
Chandigarh University, NH-05, Ludhiana, Highway, C
05.2023

Skills

  • Problem-solving skills
  • Guest relations
  • Word processing
  • Scheduling appointments

Languages

English hindi
Professional Working

Timeline

Front Office Associate

Ramada New Delhi

Food and Beverage Associate

Radisson Jalandhar

Food and Beverage Associate

Mariton Hotel Jalandhar

Business Associate

Naswiz Team India

Internship Trainer

Taj Hotel Chandigarh India

Human Resources Associate Internship

Hyatt Regency Dehradun Resort and Spa

Fashion Motel

Mascot Model Management Pvt Ltd

Bachelor of Science -

Chandigarh University

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Ankit Thakur