Summary
Overview
Work History
Education
Skills
Timeline
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Ankit Singh

Kelowna,BC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Supervisor

Okanagan Wash Zone,
02.2022 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Cashier

Circle k
03.2001 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Checked personal identifications during alcohol and tobacco sales.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Sorter

Amazon
05.2020 - 09.2021
  • Utilized sorting systems to sort items fast and accurately.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Followed company policies and procedures to produce consistent work results.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Operated pallet jacks to move large and heavy items for sorting.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Used hand-held scanner to enter data product information.
  • Troubleshot sorting systems and made necessary repairs to prevent downtime.

Team Leader

Tim Hortons
08.2019 - 10.2020
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.

Childcare Worker

Fatehgarh Sahib Nanny Child Care Center
04.2018 - 07.2019
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Promoted good behavior with positive reinforcement methods.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Planned and guided age-appropriate tasks like reading, crafts.
  • Administered prescribed medication in pill, liquid and shot format.
  • Encouraged children to develop healthy social and emotional skills.
  • Worked with children to develop good cognitive, physical and language skills.
  • Introduced children to educational games and activities to boost learning.
  • Provided emotional support and guidance to children during difficult times.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Assisted in potty training and other daily hygiene activities to support child development.

Education

Child Care - ECEA 300 Child Health, Safety And Nutrition

Coastal College of British Columbia
Surrey, BC
05.2023

Associate of Arts -

Okanagan College
Kelowna, BC
05.2021

Skills

  • Ability to work with team or individual
  • Initiative and efficient in problem solving
  • Excellent mathematics and mechanical problem solving skills
  • Good oral and written communication skills
  • Ability to work effectively as part of team
  • Hard worker and enthusiastic to learn new things and work

Timeline

Supervisor

Okanagan Wash Zone,
02.2022 - Current

Sorter

Amazon
05.2020 - 09.2021

Team Leader

Tim Hortons
08.2019 - 10.2020

Childcare Worker

Fatehgarh Sahib Nanny Child Care Center
04.2018 - 07.2019

Cashier

Circle k
03.2001 - 09.2021

Child Care - ECEA 300 Child Health, Safety And Nutrition

Coastal College of British Columbia

Associate of Arts -

Okanagan College

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Ankit Singh