ANKIT RAWAT
Surrey,BC
Summary
Dedicated and reliable professional with a strong background in customer service, logistics, and retail operations. Experienced in managing high-volume workflows, maintaining accurate documentation, and communicating effectively with clients. Eager to transition into the insurance field as a trainee, leveraging real-world service and administrative experience along with a strong commitment to learning and development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
Surrey, BC
03.2024 - Current
- Execute multiple daily deliveries using Amazon logistics tools and mobile apps
- Maintain excellent customer communication, resolving delivery concerns on the spot
- Report delivery issues, vehicle checks, and safety incidents promptly
- Ensure efficient time and route management
Delivery Driver
UPS
Surrey, BC
12.2024 - 02.2025
- Delivered packages on schedule while complying with UPS safety policies
- Handled route planning, package scanning, and delivery documentation
- Resolved delivery-related challenges in the field
Delivery Driver
EEKO
Surrey, BC
12.2023 - 03.2024
- Delivered parcels safely and efficiently under high-pressure conditions
- Handled customer interactions and ensured smooth delivery workflows
Sales & Customer Service Associate
Rawat Jewellery Store
India
01.2019 - 10.2023
- Assisted customers with product selection, billing, and after-sales support
- Handled inventory records, stock updates, and daily cash reconciliation
- Built trust with clients through clear communication and personalized service
- Ensured proper handling of high-value items and maintained shop organization
Education
Diploma - Tourism and Hospitality Management
PSB Academy
08.2018
Higher Secondary School - Arts
Valley Public School
Chandigarh08.2015
Skills
- Customer Service & Conflict Resolution
- Sales Support & Cash Handling
- Recordkeeping & Documentation
- Time & Route Management
- Digital Tools (Amazon App, MS Office, Tracking Software)
- Team Collaboration & Adaptability
Certification
- Occupational First Aid (OFA) Level 1 – Valid
- AST Security License – Valid
- Class 5 BC Driver’s License – Valid
Languages
English – Advanced (C1)
Hindi – Native (C2)
Punjabi – Upper Intermediate (B2)
Timeline
Delivery Driver
UPS
12.2024 - 02.2025
Delivery Driver
Amazon
03.2024 - Current
Delivery Driver
EEKO
12.2023 - 03.2024
Sales & Customer Service Associate
Rawat Jewellery Store
01.2019 - 10.2023
Diploma - Tourism and Hospitality Management
PSB Academy
Higher Secondary School - Arts
Valley Public School