Summary
Overview
Work History
Education
Skills
Certification
Languages
Availability
Timeline
Generic

Ankit Patel

Surrey

Summary

Results-driven operations and hospitality professional with 10+ years of experience across food service, customer support, retail, and travel management. Skilled in leading teams, optimizing daily operations, and ensuring exceptional service delivery. Holds multiple safety and food certifications. Fluent in English, Hindi, and Gujarati.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager

Hema Holidays
06.2024 - 05.2025
  • Present Maintained a professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Improved marketing to attract new customers and promote business.

Kitchen Manager/Line Cook

Hema's Tiffin & Catering
08.2015 - 05.2025
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Improved customer satisfaction with timely and accurate food delivery.

Assistant Manager

Mayuri Tours
09.2021 - 05.2024
  • Leveraged strong relationships and networks to increase company presence and opportunities
  • Functioned with a healthy competitive spirit and a drive to achieve results
  • Exhibited strong managerial traits, and the ability to serve as an effective leader.

Financial Advisor

Max life insurance
03.2015 - 08.2021
  • Organized and prioritized work to complete assignments in a timely, efficient manner
  • Maintained a clean and organized working environment to enhance productivity
  • Responded to problems with excellent troubleshooting abilities Woked with a commitment to a safe and fair workplace.

Floor Supervisor

D-Mart Shopping Centre
07.2012 - 08.2014
  • Used effective listening skills to document phone call details
  • Worked well in a fast-paced and rapidly changing environment
  • Contributed to the creation of company objectives and worked to support them
  • Operated with a willingness to embrace chance and adapt strategies accordingly.

Stock Manager

Lacoste
08.2011 - 10.2012
  • Maintaining stocks
  • Customer handling

Education

College diploma - Nautical Science

B.P.Marine Academy
New Mumbai, Maharashtra
12.2013

Skills

  • English
  • Customer service
  • Sales
  • Microsoft Excel
  • Microsoft Office
  • Computer skills
  • Time management
  • Microsoft Outlook
  • Organizational skills
  • Call center
  • Communication skills
  • Microsoft Word

Certification


  • Food Safety Certification(Canada) June 2025 to June 2030
  • Serving It Right(Canada) June 2025 to June 2030
  • Fire & Fire Extinguisher Safety June 2025 to June 2028
  • Mental Health Awareness June 2025 to June 2028
  • Bloodborne Pathogens June 2025 to June 2028
  • Slip Trip and Fall Prevention June 2025 to June 2028
  • WHMIS Certification June 2025 to June 2028
  • Fire Safety Certification June 2025 to June 2028
  • Delivery Driver Safety Training June 2025 to June 2028
  • Personal Protective Equipment June 2025 to June 2028
  • The Respectful Workplace For Employees June 2025 to June 2028
  • Food Allergen Awareness - Restaurants, Catering & Retail June 2025 to June 2028
  • Personal Survival Techniques June 2022 to June 2026
  • General Purpose Rating Dec.2012

Languages

English - Fluent
Hindi - Fluent
Gujarati - Fluent
Marathi - Intermediate

Availability

Full time- Seven days a week.

Timeline

Manager

Hema Holidays
06.2024 - 05.2025

Assistant Manager

Mayuri Tours
09.2021 - 05.2024

Kitchen Manager/Line Cook

Hema's Tiffin & Catering
08.2015 - 05.2025

Financial Advisor

Max life insurance
03.2015 - 08.2021

Floor Supervisor

D-Mart Shopping Centre
07.2012 - 08.2014

Stock Manager

Lacoste
08.2011 - 10.2012

College diploma - Nautical Science

B.P.Marine Academy

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Ankit Patel