ANKIT MEHRA
Summary
Results-driven Sales and Business Development Specialist with 5+ years of B2B sales experience in enhancing business growth and relationship management. Proven ability to generate revenue, retain clients, and optimize sales strategies. Skilled in market research, customer engagement, and consultative sales. A persuasive negotiator with integrity and professionalism in presenting joint ventures and identifying new market. Highly qualified through education and can be trusted to perform substantial work that required in-depth knowledge of sales.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Digital Account Strategist
Google @ Teleperformance Canada
08.2022 - 01.2024
- Manage portfolio of medium-size businesses by thoroughly understanding growth drivers, identifying opportunities for customer success.
- Assess and solve client needs via sales techniques including effective questioning, objection handling and competitive selling.
- Streamlined business operations by implementing efficient coordination strategies and organizational systems.
- Generated $2.1 Million revenue in each quarter by targeting 100+ Businesses.
- Proactively identified new business opportunities and developed relationships with prospective clients, resulting in 30% increase in revenue generation.
- Collaborated with cross-functional teams to develop and execute strategic initiatives aligned with organizational objectives.
- Managed budgets and financial reports to ensure cost-effective allocation of resources for maximum return on investment.
- Cold-call clients within book of business to help generate growth, and a further return on investment.
- Utilize Google Ads, Google Analytics, and other Google products to help support the growth of small and medium sized businesses.
- Used Connect sales(CRM) to handle current portfolio and prospective leads.
Internet Sales Representative
Ritz Furniture Planet Ltd.
08.2021 - 08.2022
- Made 50-60 inbound and outbound calls to sell company products through high volume of cold calling and following up with prospects.
- Conducted comprehensive market research on competitors in furniture industry to develop compelling pitch and identify opportunities for growth.
- Communicated with customers through phone, email, and other channels, responding promptly and professionally to customer queries.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Achieved close rate of over 80% with leads from North American region.
- Collaborated with cross-functional teams to ensure seamless integration of new software Inflow into existing systems.
- Enhanced team productivity by organizing regular meetings, setting clear goals, and providing necessary resources.
- Provided customers with friendly and efficient service and answered inquiries regarding products, completing transactions in secure manner and providing appropriate information for future reference.
Retention Specialist
Dynamic Marketing Solutions
05.2020 - 07.2021
- Provide customers friendly and efficient service and answer their inquiries regarding products and Complete.
- Applied advanced business strategies to devise innovative solutions to quickly change minds and achieve retention objectives through high volume of cold calls.
- Analyzed customer data to identify trends, providing valuable insights for retention initiatives.
- Achieved one of the lowest churn rates in the department of less than 3%.
- Utilized knowledge of customer experience to create specialized plans for customer retention.
- Analyzed customer feedback to identify areas for improvement, leading to enhanced product offerings.
Market Researcher
Access Research Inc
10.2019 - 03.2020
- Generated real-time data collection through open-forum discussions, surveys and questionnaires created for target audience.
- Researched consumer opinions and marketing strategies in collaboration with marketing team personnel.
- Devised questionnaires, surveys and open forum discussions to generate real-time data collection from target demographic.
Sales Coordinator
Desjardins Lawyers
02.2019 - 10.2019
- Streamlined process for business people who want to immigrate to Canada, looking up potential prospects within company data and worked with tools like Officio and G- suite applications.
- Improved profitability and pipeline with multiple marketing channels and sales strategies.
- Surpassed given target by 100% every month.
- Communicated with clients through phone and email, responding to inquiries promptly and professionally.
- Made outbound calls to sell legal services, utilizing a high volume of cold calling and following up with prospects.
Education
AEC - Business Administration & Management
LaSalle College
Montreal, QC05.2021
Bachelor of Arts and Bachelor of Law - Law Studies
Guru Gobind Singh Indraprastha University
New Delhi, India 08.2017
Skills
- Customer engagement
- Cold calls and emails
- Problem solving
- Market research
- Resilience
- Objection handling
- Negotiation
- Digital marketing
- Data analysis (Power BI)
- Cross-functional collaboration
- CRM tools (eg, HubSpot, Salesforce & Connect sales)
Certification
- Introduction to CRM with Hub Spot (Coursera)
- Analyzing and Visual Data with Power BI (Coursera)
- The Fundaments of Digital Marketing(Google)
Languages
English
Hindi
Hobbies and Interests
- Music
- Reading
Timeline
Digital Account Strategist
Google @ Teleperformance Canada
08.2022 - 01.2024
Internet Sales Representative
Ritz Furniture Planet Ltd.
08.2021 - 08.2022
Retention Specialist
Dynamic Marketing Solutions
05.2020 - 07.2021
Market Researcher
Access Research Inc
10.2019 - 03.2020
Sales Coordinator
Desjardins Lawyers
02.2019 - 10.2019
AEC - Business Administration & Management
LaSalle College
Bachelor of Arts and Bachelor of Law - Law Studies
Guru Gobind Singh Indraprastha University
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