Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANKIT KHATRI

Edmonton,AB

Summary

Proven leader in the hospitality sector, adept at team management and enhancing sanitation standards, significantly improved customer satisfaction at THE VILLA - BY NERVAL. Skilled in employee scheduling and food presentation, I spearheaded waste reduction initiatives and special event planning, boosting profitability and fostering a collaborative work environment.

Overview

4
4
years of professional experience

Work History

Buffet Supervisor

THE VILLA - BY NERVAL
08.2024 - Current
  • Set up garnishes for dishes, stacked trays and stocked bread.
  • Implemented waste reduction initiatives, leading to cost savings and sustainability improvements.
  • Spearheaded special event planning, coordinating menus and staffing requirements to ensure successful execution.
  • Fostered a supportive team atmosphere through effective conflict resolution techniques and encouraging collaboration among team members.
  • Conducted regular performance evaluations for team members, providing constructive feedback and promoting professional growth opportunities.
  • Organized staff schedules to meet fluctuations in guest demand while controlling labor costs.
  • Collaborated with executive chef on menu development, optimizing ingredient usage and reducing food costs.
  • Monitored customer feedback closely, identifying areas for improvement in both service quality and food offerings.
  • Addressed guest dietary restrictions or preferences proactively by offering alternative options when necessary.
  • Streamlined buffet setup procedures, decreasing setup time without compromising presentation quality or variety of offerings.
  • Improved customer satisfaction by providing exceptional buffet service and addressing guest concerns promptly.
  • Increased inventory efficiency with regular audits and effective communication with suppliers.
  • Maximized revenue through effective pricing strategies and promotional efforts.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Controlled food costs and managed inventory.
  • Supervised food presentation and plating to enhance visual appeal.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Served consistent portions following recipes and control standards.
  • Planned and executed promotions and special events in close collaboration with management.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Set and oversaw weekly and special event menu plans.
  • Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Controlled expenses and boosted profitability by managing food and labor costs.

Line Cook

THE VILLA - BY NERVAL
06.2024 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Increased repeat customer numbers with consistent high-quality meal preparation.

Front Desk Receptionist

DADY'S KITCHEN
02.2021 - 03.2024
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Enhanced security by monitoring visitor access and issuing badges according to company protocols.
  • Assisted in coordination of company events, contributing to successful and well-organized functions.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.

Education

High School Diploma -

ANNAPURNA MODEL COLLEGE
NEPAL - BUTWAL
09.2019

Skills

  • Team Management
  • Sanitation Standards
  • Food presentation
  • Employee Scheduling

Timeline

Buffet Supervisor

THE VILLA - BY NERVAL
08.2024 - Current

Line Cook

THE VILLA - BY NERVAL
06.2024 - Current

Front Desk Receptionist

DADY'S KITCHEN
02.2021 - 03.2024

High School Diploma -

ANNAPURNA MODEL COLLEGE

Similar Profiles

CREATE PROFILE
ANKIT KHATRI