Experienced professional with over 5 years of customer service expertise. Skilled in managing multiple tasks and thriving in high-pressure environments. Proven track record of delivering exceptional customer experiences and resolving complex issues. Adept at building strong rapport with clients and providing personalized solutions to meet their needs.
Hi, I’m
Ankit Bakshi
Saskatoon,Saskatchewan
Summary
Overview
5
years of professional experience
Work History
Chung Chun Rice Hot Dog
Shift Manager
11.2023 - 12.2024
Job overview
- Maintained efficiency in preparing and cooking meals.
- Maintained high standards of hygiene and cleanliness within the kitchen
- Managed and restocked inventory of all kitchen
Teleperformance
Customer Service Assistant
08.2022 - 03.2023
Job overview
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Enuke Sortware Pvt Ltd
Business Developer Executive
07.2019 - 07.2022
Job overview
- Implemented innovative marketing tactics to promote products or services, improving overall brand visibility.
- Conducted thorough market research for informed decision-making on product development and pricing strategies.
- Developed strategic partnerships for collaborative projects, resulting in successful ventures.
- Increased client base by consistently networking and building strong professional relationships.
Education
Saskatchewan PolytechnicSaskatoon
Post Graduation Certificate from Hospitality and Tourism Management
01.2024
University Overview
CIIMMohali, Punjab
Certificate from Digital Marketing
01.2019
University Overview
TIMI, Distt Yamuna Nagar affiliated to Kurukshetra UniversityKurukshetra
Bachelor’s from Business Administration
01.2018
University Overview
Skills
- Ability to learn & grow very fast
- Excellent people management skill and ability to manage various distribution channels
- Proven strength in problem solving, coordination and analysis
- Good Communication Skills
Languages
HINDI
Native or Bilingual
English
Full Professional
Work Availability
Work Availability
- I am available for fulltime work
- Available7 days/week
Timeline
Shift Manager
Chung Chun Rice Hot Dog
11.2023 - 12.2024
Customer Service Assistant
Teleperformance
08.2022 - 03.2023
Business Developer Executive
Enuke Sortware Pvt Ltd
07.2019 - 07.2022
CIIM
Certificate from Digital Marketing
TIMI, Distt Yamuna Nagar affiliated to Kurukshetra University
Bachelor’s from Business Administration
Saskatchewan Polytechnic
Post Graduation Certificate from Hospitality and Tourism Management
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