PRINCE PRINCE
Winnipeg
Summary
Dedicated and disciplined professional with experience in public transportation, operations management, and customer service, seeking to contribute to the Winnipeg Police Service as a Police Constable. Strong background in safety compliance, conflict resolution, teamwork, and leadership, with proven ability to remain calm and make sound decisions under pressure.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bus Operator
Winnipeg Transit
09.2022 - Current
- Safely operate city buses on assigned routes while ensuring compliance with traffic laws and transit regulations.
- Maintain public safety by monitoring passenger behaviour and responding to incidents with professionalism.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Streamlined communication between Control Centre and drivers, improving overall system effectiveness during peak travel times.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Inspected bus for any mechanical issues before departure.
- Deliver excellent customer service by assisting passengers with questions, schedules, and accessibility needs.
- Exercise strong situational awareness and quick decision-making in high-pressure environments.
- Implemented safety protocols during adverse weather conditions to ensure passenger safety.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
Machine Operator
Lubricant Manufacturing Company
08.2020 - 05.2022
- Operated and maintained production machinery, ensuring safety and quality standards.
- Conducted routine inspections and troubleshooting to minimize downtime.
- Collaborated with team members to meet production goals under tight deadlines.
- Maintained records of production activities and safety checks.
Assistant Manager
Kundan Gases
04.2019 - 03.2020
- Supervised day-to-day operations, including staff scheduling, safety compliance, and customer service.
- Trained and guided team members to meet operational and safety standards.
- Managed client relations and resolved issues effectively while ensuring service satisfaction.
- Monitored and maintained workplace safety in accordance with company and government regulations.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Diploma - Web Designing And Programming
CDI College
Montreal, QC05-2022
HIGH SCHOOL DIPLOMA / SENIOR SECONDARY - Science
National Public School
Haryana, India04-2019
Skills
- Public Safety & Crisis Management
- Conflict Resolution & De-escalation
- Strong Communication & Interpersonal Skills
- Leadership & Team Supervision
- Attention to Detail & Accountability
- Multilingual: Hindi, Punjabi, French(beginner)
- Valid Driver’s License Class 2F (Air Brake Endorsement)
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Certification
- Hold a Full Class 2 Driver’s License with Air Brake Endorsement
- Completed training on the Mobility Security System with Winnipeg Transit
- Skilled in operating vehicles on the Rapid Transit Corridor
- Certified in Transit Assault Prevention Strategy (TRAPS) and Respectful Workplace Training (RWT)
Timeline
Bus Operator
Winnipeg Transit
09.2022 - Current
Machine Operator
Lubricant Manufacturing Company
08.2020 - 05.2022
Assistant Manager
Kundan Gases
04.2019 - 03.2020
Diploma - Web Designing And Programming
CDI College
HIGH SCHOOL DIPLOMA / SENIOR SECONDARY - Science
National Public School