ANJU MARY SHAJAN
Windsor,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
Sabarmathi Special School
Kerala, India
01.2022 - 11.2023
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Sales Associate
Carrefour Hypermarket
08.2020 - 04.2021
- Identified and resolved quality issues, escalating critical problems to supervisors.
- Assessed finished items for defects and ordered reworks to eliminate irregularities.
- Documented inspection results by completing reports and logs and summarizing and entering data into a quality database.
- Notified supervisors about production problems and helped identify and correct concerns.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business .
- B
Volunteer
Divine Retreat Centre
03.2019 - 04.2020
- Helped patients and families feel comfortable during challenging and stressful situations recovery and reducing compliance issues.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed safe lifting and transferring techniques to transport residents.
- Supported bathing, dressing and personal care needs.
OUTBOUNT TRAVEL CONSULTANT
Thomas Cook India
Kerala , India
08.2016 - 09.2017
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Demonstrated excellent teamwork skills with staff members involved in production and transport.
- Kept work areas professional, organized and clean.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Built strong relationship with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
Education
Personal Support Worker - Health And Community Services
ST.CLAIR COLLEGE
Windsor, ONBachelor of Arts - Tourism Administration
KLE Society's S Nijalingappa College, Bengaluru
Bengaluru, India08.2016
Skills
- Relationship Building
- Respectful and Compassionate
- Emotional Support and Companionship
- Decision Making
- Attention to Detail
- Compassionate and Caring
- Positive Attitude
- Friendly and Outgoing
- Good listener
- Communication skills
Languages
English
Professional
French
Limited Working
Dutch
Limited Working
Certification
BLS, CPR Level -C , First Aid Certificate
French Language DELF A1 and A2
Dutch Language Level A2
Social Orientation course at BON Organization, Brussels, Belgium
Timeline
Caregiver, Special Needs
Sabarmathi Special School
01.2022 - 11.2023
Sales Associate
Carrefour Hypermarket
08.2020 - 04.2021
Volunteer
Divine Retreat Centre
03.2019 - 04.2020
OUTBOUNT TRAVEL CONSULTANT
Thomas Cook India
08.2016 - 09.2017
Personal Support Worker - Health And Community Services
ST.CLAIR COLLEGE
Bachelor of Arts - Tourism Administration
KLE Society's S Nijalingappa College, Bengaluru