Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Anju Maria John

Summary

As an ambitious and enthusiastic individual, I am seeking a challenging career within a progressive organization. Recent post graduate in International business with good interpersonal communication skills in addition to a confident approach and professional attitude. Seeking an opportunity to utilize these skills more effectively and working towards achieving organizational goals. .

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/ Customer Service

Daniel's No frills
01.2022 - Current
  • Provided friendly service and assistance to clients promote customer loyalty satisfaction and sales
  • Helped customers to complete purchases locate items and join reward programs
  • Answered questions about the store policies and addressed customer concerns.

Warehouse Associate

Adaptall
05.2022 - 08.2022
  • Picking the orders and assembling the parts
  • Storing the parts in the right place
  • Scanning the parts before stocking
  • Inspecting the products to identify the damages.

Associate Analyst

XL Dynamics India PVT LTD
02.2021 - 10.2021
  • Ratesheet Auditing
  • Identifying the bugs in the rate sheet
  • Quality checking the various rate sheet in our team.

HR Intern

Carborundum Universal Limited
06.2019 - 09.2019
  • Created and updated tracking spreadsheets using MS Excel.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Updated and maintained employee records to respond quickly to requests for information.
  • Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.

Education

Post graduate diploma - Business Management International business

Lambton College
Mississauga, ON
09.2023

MBA - Human Resource management

FISAT Business School
Kerala, India
05.2020

Bachelor's - science

St Xavier's College
Kerala, India
03.2018

Skills

  • Highly Organized
  • Customer Satisfaction
  • Training Programs
  • Microsoft Office
  • Performance Review
  • Power point
  • Onboarding, Training and Development
  • Delivering positive customer engagement
  • Negotiation
  • Customer Service and Assistance
  • Refund Handling
  • Customer Complaint Resolution
  • Telephone Management

Languages

English
Full Professional
Hindi
Full Professional
Malayalam
Native or Bilingual

Certification

· Microsoft Office specialist office Excel 2016 – Issued by KPMG

· Certified in International financial reporting standard – IAAP UK

Timeline

Warehouse Associate

Adaptall
05.2022 - 08.2022

Cashier/ Customer Service

Daniel's No frills
01.2022 - Current

Associate Analyst

XL Dynamics India PVT LTD
02.2021 - 10.2021

HR Intern

Carborundum Universal Limited
06.2019 - 09.2019

Post graduate diploma - Business Management International business

Lambton College

MBA - Human Resource management

FISAT Business School

Bachelor's - science

St Xavier's College
Anju Maria John