Anju William
Brampton,ON
Summary
Detail-oriented administrative professional with a solid background in Human Resources and Project Management. Proficient in handling a wide range of administrative tasks, including scheduling, data entry, and document management. Skilled in HR processes such as onboarding, employee record maintenance, and benefits administration. Exceptional organizational and communication skills contribute to creating efficient office operations. Seeking an administrative role where my HR background can enhance overall workplace effectiveness and support organizational objectives.
Overview
7
7
years of professional experience
Work History
Lab Assistant
Dynacare Home Office
01.2023 - 09.2023
- Specimen Processing.
- End to end maintenance and support for the TLA machine operations.
- Sample collection, preparing the machine for the operations. Maintaining the TLA machine maintenance record for the reference purpose testing.
- Operating the centrifuges. Pre-staging the samples for the data entry.
- Labeling the samples for further testing purposes.
- Data Entry with the support of Omni-Assistant Software.
Executive
HCL
11.2018 - 11.2021
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Human Resource Recruiter
Source One Management Services Private –
03.2017 - 11.2018
- Recruited talented, diverse and qualified candidates for employment.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals.
- Collaborated with HR director to develop and integrate workforce planning, analysis and solutions.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and monitored employee recognition programs.
Education
Graduate Certificate - Project Management
Algoma University
Brampton, ON12.2022
MBA - Human Resources Management
CMR Institute of Management Studies
Bangalore, India06.2016
Bachelors - Business Administration
Mar Augustinose College, Mahatma Gandhi University
India05.2009
Skills
- Leadership & Team Coordination
- Customer Relationship Management (CRM)
- Active Listener
- Attention to Detail
- Customer Service
- Communication and Interpersonal Skills
- Adaptability and Multitasking
- Time management
- Microsoft O365
- Problem Solving
- Data and Statistical Analysis
References
- Mr. Anand Joseph-
Contact Number- 778 668 9850
Email ID- anandjoseph20@gmail.com
- Mrs. Bindhya Merin
Contact Number- 647 937 2780
Timeline
Lab Assistant
Dynacare Home Office
01.2023 - 09.2023
Executive
HCL
11.2018 - 11.2021
Human Resource Recruiter
Source One Management Services Private –
03.2017 - 11.2018
Graduate Certificate - Project Management
Algoma University
MBA - Human Resources Management
CMR Institute of Management Studies
Bachelors - Business Administration
Mar Augustinose College, Mahatma Gandhi University
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