ANJU TERAI
Vancouver
Summary
Offering strong customer-focused approach and keen willingness to learn and develop in retail environment. Brings ability to quickly adapt to new tasks and processes, combined with effective communication and problem-solving skills. Ready to use and develop customer service and organizational abilities in Front Desk role.
Overview
3
3
years of professional experience
Work History
Shop Staff and Blog Writer
B-PUMP Tokyo Akihabara, Tokyo
01.2024 - 04.2025
Utilized my climbing experience in a retail role and contributed to customer engagement through blog content creation.
Front Desk Staff and Beginner Instructor
Climbing Studio Camelopardalis, Tokyo
09.2023 - 04.2025
Engaged in friendly interactions with customers at a local climbing gym and provided attentive instruction to beginners.
Salesperson
Patagonia Tokyo Kanda
07.2023 - 04.2025
By leveraging my own experience in outdoor activities, I prioritized understanding and meeting customer needs over short-term sales, ultimately contributing to building a loyal customer base and strengthening the Patagonia brand.
Front and Store Staff
Climb Park Base Camp Iruma, Saitama
01.2022 - 06.2023
Provided prompt front-desk service and offered climbing gear recommendations tailored to individual customer needs.
Education
Bachelor of Arts - American History
Meiji University
Tokyo, Japan03-2025
Skills
- I have strong communication skills and can build rapport easily with people from all backgrounds
- I am deeply passionate about free climbing, and I leverage this experience in my work
- I bring extensive outdoor experience, including mountaineering, alpine climbing, ice climbing, and mountain biking
Languages
Japanese
Native or Bilingual
Timeline
Shop Staff and Blog Writer
B-PUMP Tokyo Akihabara, Tokyo
01.2024 - 04.2025
Front Desk Staff and Beginner Instructor
Climbing Studio Camelopardalis, Tokyo
09.2023 - 04.2025
Salesperson
Patagonia Tokyo Kanda
07.2023 - 04.2025
Front and Store Staff
Climb Park Base Camp Iruma, Saitama
01.2022 - 06.2023
Bachelor of Arts - American History
Meiji University
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