Anju Sobhana
Etobicoke,Canada
Summary
Seasoned professional with career focus on business analysis. Capable of driving business growth by implementing strategic planning and process optimisation strategies. With knack for data analysis and problem-solving, consistently provide high-quality insights that lead to significant business improvements and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
ProSofos India pvt Ltd
Nagpur, Maharashtra
01.2023 - 08.2024
- Prepared presentations summarizing findings from various analyses for executive level audiences
- Authored detailed functional specifications documents outlining the requirements for development teams
- Collaborated with IT teams to develop technical solutions that meet customer needs while adhering to established standards
- Streamlined business operations by analysing and implementing process improvements.
- Documented workflow charts, records and job descriptions to guide overall organisational improvements.
Junior Business analyst
ProSofos India Pvt Ltd
Nagpur, India
01.2022 - 12.2022
- Collaborated closely with IT department on system upgrades for enhanced functionality and user experience.
- Boosted productivity by developing effective business reports.
- Participated in training sessions thus enhancing knowledge base and skills set.
- Assisted senior analysts in financial modelling tasks, contributing towards accurate budget forecasting and strategic planning efforts.
- Improved decision-making capabilities with thorough data analysis.
- Gathered and analysed market data for informed strategic planning.
- Identified areas of improvement through regular audits of business operations.
Sales Associate
Hero Honda
Mannar, Kerala
01.2021 - 01.2022
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Assisted customers with product selection to ensure customer satisfaction
- Handled customer complaints and inquiries in a courteous and efficient manner
- Cultivated relationships with new and existing customers to drive sales
Nss Leader
National Service Scheme
Alappuzha, Kerala
06.2017 - 06.2020
- Demonstrated ability to motivate, lead and mentor team members
- Successfully managed multiple high-priority projects simultaneously while meeting deadlines and budget requirements
- Excelled in creating a positive work environment that promoted collaboration and innovation
Education
Global Business Management
Humber Institute of Technology and Advanced Learning
Toronto 09.2024 -
Bachelor of Arts (B.A.) - Economics
Tk Madhava Memorial College
India 06.2017 - 06.2021
Skills
- Requirements gathering
- Agile methodology
- Business process mapping
- Stakeholder management
- Leadership effectiveness
- SQL knowledge
- Relationship Management
- Microsoft Office Suite expertise
Certification
Ms office Certification
ChatGpt and AI tools Certification
Languages
English
Proficient (C2)
Hindi
Advanced (C1)
Malayalam
Proficient (C2)
Tamil
Intermediate
Custom
Nss Leader, 06/17, 06/20, National Service Scheme, Alappuzha, Kerala, Demonstrated ability to motivate, lead and mentor team members., Successfully managed multiple high-priority projects simultaneously while meeting deadlines and budget requirements., Excelled in creating a positive work environment that promoted collaboration and innovation.
Timeline
Global Business Management
Humber Institute of Technology and Advanced Learning
09.2024 -
Business Analyst
ProSofos India pvt Ltd
01.2023 - 08.2024
Junior Business analyst
ProSofos India Pvt Ltd
01.2022 - 12.2022
Sales Associate
Hero Honda
01.2021 - 01.2022
Bachelor of Arts (B.A.) - Economics
Tk Madhava Memorial College
06.2017 - 06.2021
Nss Leader
National Service Scheme
06.2017 - 06.2020
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