Anju Chauhan

• Spearheaded T+1 settlement change project within Fiera.
• Successfully managed the launch of 15+ funds, 10 fund closures and several fund initiatives with minimal oversight, while fostering collaboration amongst cross-functional teams.
• Managed relationships with; key internal/external partners, service providers, and influencers to plan and execute on fund initiatives.
• Co-Lead of Fiera's first BIPOC ERG and Co-Lead of Data & Insights pillar of the DEI council.
• Facilitated ESG discussions around upcoming regulatory requirements in Public Markets.
• Co-founder of the Environmental Stewardship Committee at Fiera.
• Graduate of the A Effect Women's Leadership Program.

Serviced a portfolio of 4 Mutual Fund clients

• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and retention.
• Led monthly client calls and mitigated risk by enhanced reporting of KPI's.
• Understood sensitivities & priorities of clients, drove accountability internally and established controls when resolving client grievances, provided innovative solutions within appropriate timeframes, and followed up to achieve resolution.

Lead analyst on an operational review project for one of top Canadian pension funds’ with an AUM of over C$200 billion

• Performed Operational review in 8 functional areas to identify opportunities for automation, streamline flows and reduce risk.
• Performed on-site data gathering, mapped out current state process flows, identified deficiencies and presented key findings to client.
• 16 process improvement recommendations made utilizing industry research, peer comparison and consultation with subject matter experts.
• 81% of recommendations were implemented

Sole contributor on an operational review focused on assessing controls and service issues for a public pension Fund

• Performed on-site visit to document current state process, service challenges, and hand-off’s between the 2 organizations.
• Identified areas of key man risk and issues around governance, escalation, technology adoption, spreadsheet risk management, manual processing
• Created an implementation road map

Contributed to development and upkeep of the Best Practices and Market Trends libraries by researching academic journals, publications on topics pertinent in the Asset Owner and Asset Manager space