ANJITHA PARAYIL SAJU
London,Canada
Summary
Motivated and detail-oriented professional with experience in operations, data analysis, problem-solving, and quality coaching. Skilled in optimizing workflows, ensuring quality control during peak periods, and collaborating within teams. Seeking opportunities to leverage analytical skills, problem-solving abilities, and a passion for operational excellence in a dynamic workplace.
Overview
7
7
years of professional experience
Work History
Associate (Outbound Sort Flow Problem Solve Department)
Amazon Fulfillment Centre
10.2023 - Current
- Managed outbound operations and package movement in a Robotics Fulfillment Center
- Investigated and resolved inventory discrepancies, scanning errors, and missing shipments to ensure the timely fulfillment of orders
- Raised tickets to relevant departments, ensuring immediate action for any issues or delays in the order fulfillment process
- Worked on high-priority projects involving orders with tight deadlines, ensuring fulfillment within hours
- Monitored and tracked Critical Pull Time (CPT) cases to guarantee on-time order completion and meet customer satisfaction
- Coordinated with cross-functional teams to address and resolve any errors or bottlenecks in the workflow, improving overall efficiency
- Served as a Quality Coach during peak times, using internal tools to monitor team performance and ensure adherence to quality standards
- Provided coaching to associates to improve efficiency and adherence to quality standards during high-demand periods
- Maintained compliance with safety protocols and workplace guidelines to promote a safe and productive environment
Market Research & Data Analyst
Uniqleads Research Pvt Ltd
03.2021 - 05.2023
- Conducted data research and validation to support lead generation and identity resolution
- Analyzed market trends and consumer behavior to enhance business insights
- Created visual reports and presentations for data-driven decision-making
- Developed and optimized data collection strategies for accuracy and efficiency
Market Research & Data Research Associate
FullContact Technologies Pvt Ltd
02.2018 - 12.2020
- Conducted identity resolution research to build comprehensive consumer profiles
- Processed and analyzed large datasets to enhance business insights
- Utilized CRM tools, Microsoft Excel, and Google Sheets for data management
- Provided training and mentoring to junior analysts to improve data accuracy
Education
Bachelor’s -
Electronics and Communications Engineering
12.2019
Skills
- Data Analysis
- Research
- Quality Control
- Process Optimization
- Problem-Solving
- Critical Thinking
- Teamwork
- Adaptation
- Attention to Detail
Timeline
Associate (Outbound Sort Flow Problem Solve Department)
Amazon Fulfillment Centre
10.2023 - Current
Market Research & Data Analyst
Uniqleads Research Pvt Ltd
03.2021 - 05.2023
Market Research & Data Research Associate
FullContact Technologies Pvt Ltd
02.2018 - 12.2020
Bachelor’s -
Electronics and Communications Engineering
Similar Profiles
Avneet SinghAvneet Singh
PROCESS GUIDE at AMAZON FULFILLMENT CENTREPROCESS GUIDE at AMAZON FULFILLMENT CENTRE
Sanjay KhatriSanjay Khatri
Associate at Amazon Fulfillment CentreAssociate at Amazon Fulfillment Centre
Ravinder KumarRavinder Kumar
Outbound Process Guide and Backup Process Assistant at Amazon Fulfillment CentreOutbound Process Guide and Backup Process Assistant at Amazon Fulfillment Centre