Summary
Overview
Work History
Education
Skills
Certification
CUST
Timeline
Generic

Angellena Ramos

Pacific Beach

Summary

Detail-oriented individual with a strong work ethic and experience in dynamic settings. Skilled in customer engagement and relationship building, contributing to team success. Demonstrates resilience and positivity in challenging environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Bartender

94th Aero Squadron Restaurant - San Diego
01.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server/ Bartender

Level 9 Hotel Indigo San Diego
04.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Il Corso
11.2020 - 12.2022
  • Managed floor operations to prevent double seating and reduce server overwhelm.
  • Facilitated positive customer experiences by overseeing service quality as host.
  • Transitioned to serving role after five months, enhancing customer relationships.
  • Ensured optimal dining experiences through attentive service and engagement with guests.

Cocktail Server

Parker Palm Springs
02.2022 - 09.2022
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.

Server

Kimpton Hotels & Restaurants
01.2022 - 09.2022
  • Processed customer orders efficiently, ensuring prompt delivery of food and beverages.
  • Facilitated engaging conversations to enhance guest experiences.
  • Contributed to memorable dining experiences through attentive service.

Education

High school diploma - undefined

Rancho Mirage High School
Rancho Mirage, CA
08.2020

Skills

    Service and bartending

    Cash handling

    Event management

    Pressure resilience

Certification

Food Handler Certification

CUST

Authorized to work in the US for any employer

Timeline

Server/Bartender

94th Aero Squadron Restaurant - San Diego
01.2024 - Current

Server/ Bartender

Level 9 Hotel Indigo San Diego
04.2023 - Current

Cocktail Server

Parker Palm Springs
02.2022 - 09.2022

Server

Kimpton Hotels & Restaurants
01.2022 - 09.2022

Server

Il Corso
11.2020 - 12.2022

High school diploma - undefined

Rancho Mirage High School

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Angellena Ramos