Anjelica Osegueda
Paso Robles
Summary
Dedicated Certified Nursing Assistant with experience in long-term care, assisted living, and rehabilitation. Skilled in vital sign monitoring, hygiene assistance, and medication administration. Proven ability to build rapport with patients and families while ensuring professional boundaries, enhancing patient satisfaction and quality of care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Compass Health
Templeton
09.2021 - Current
- Provided compassionate care to residents in daily living activities.
- Collaborated with healthcare team to develop patient care plans.
- Documented patient progress and communicated changes to nursing staff to ensure continuity of care.
- Maintained cleanliness and safety of patient environments and equipment.
- Supported mobility assistance through safe transfer techniques.
- Educated patients on personal hygiene and health maintenance practices to promote independence and well-being.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output according to nursing staff instructions.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Facilitated communication among patients, family members, and healthcare professionals to enhance patient understanding and support.
Shift Manager
McDonald's
Atascadero
04.2019 - 07.2022
- Supervised daily operations to ensure efficient service at a fast-paced restaurant.
- Coordinated shift schedules to ensure optimal staff coverage during peak hours, enhancing service delivery.
- Trained and mentored team members on customer service best practices.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Resolved customer complaints promptly, contributing to increased satisfaction and loyalty.
- Assisted in resolving escalated customer service issues in a timely manner.
- Managed daily cash intake by counting out registers and tabulating profits.
- Assisted team members in completing tasks efficiently during busy hours.
- Enforced food safety standards and maintained cleanliness, ensuring compliance and a safe dining environment.
- Enforced safety standards throughout the store including proper use of equipment.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Education
High School Diploma -
Atascadero High School
Atascadero, CA06-2020
Skills
- Vital sign assessment
- CPR Trained
- Patient care planning
- Infection control
- Documentation
- Mobility assistance
- Patient education
- Multitasking and organization
- Attention to detail
- HIPAA compliance
- Problem solving
- Active listening
- Problem-solving
Certification
- CNA License
- CPR Certified
Timeline
CNA
Compass Health
09.2021 - Current
Shift Manager
McDonald's
04.2019 - 07.2022
High School Diploma -
Atascadero High School