Anjelica Howard
Simcoe,ON
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
West Garden Buffet
Brantford, Ontario
01.2022 - 09.2024
- Taking drink orders and preparing them.
- Maintaining station and dining area.
- Provided excellent customer service to ensure satisfaction and repeat visits.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Sales Associate
Charm Diamonds
Brantford, Ontario
01.2022 - 10.2023
- Applied in-depth knowledge about products to offer guidance towards ideal gift choices for customers.
- Managed the processing of returns, repairs, and custom orders
- Trained on Flexiti
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
OTA/PTA
CBI Home Health
Guelph, Ontario
01.2017 - 01.2021
- Company Overview: Guelph based.
- Worked independently under the supervising therapists.
- Served the Guelph, Kitchener/Waterloo, Orangeville and Brampton areas.
- Performed administrative tasks such as scheduling appointments, answering phones and maintaining patient files.
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Maintained accurate records of patient progress, including vital signs, range-of-motion measurements and other relevant information.
Sales Associate
Plato's Closet
Guelph, Ontario
01.2016 - 01.2019
- Company Overview: Guelph
- Managed store operations including opening and closing procedures.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Processed transactions using a point-of-sale system.
Education
OTA/PTA Assistant -
Conestoga College
Kitchener01.2017
High School Diploma -
St John's College
BrantfordSkills
- Sales experience in retail environments
- POS operation
- Excellent customer service
- Proficient in Microsoft Applications
- High-volume dining
- Suggestive Selling
- Professional manner
- Ability to empathize
Certification
- Smart Serve
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Server
West Garden Buffet
01.2022 - 09.2024
Sales Associate
Charm Diamonds
01.2022 - 10.2023
OTA/PTA
CBI Home Health
01.2017 - 01.2021
Sales Associate
Plato's Closet
01.2016 - 01.2019
- Smart Serve
OTA/PTA Assistant -
Conestoga College
High School Diploma -
St John's College
Similar Profiles
Jiong Xian ChaiJiong Xian Chai
Restaurant Waitress at Panda Garden BuffetRestaurant Waitress at Panda Garden Buffet
Anu BasnetAnu Basnet
Manager at Seoul Garden BBQ BuffetManager at Seoul Garden BBQ Buffet
Paul J SaxonPaul J Saxon
LPN/Skilled Nurse at Palm Garden of West Palm BeachLPN/Skilled Nurse at Palm Garden of West Palm Beach