Anjana Giri Sheela
North Bay,ON
Summary
An adaptable professional with a diverse background in sales, restaurant service, and cashier roles. Recent graduate holding degrees in Marketing and Electronics and Communication Engineering, combining technical expertise with a deep understanding of consumer behaviour. Proficient in strategic marketing, consumer research, and campaign execution. Skilled in merging technology with marketing strategies, delivering exceptional customer service, fostering collaborative teamwork and seeking to leverage this unique blend of skills to drive innovative marketing initiatives and organizational growth.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Cashier
Jeff And Tanis Nofrills
North Bay, Ontario
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Crew Member
Wendy's Restaurant
North Bay, Ontario
01.2022 - 09.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as
necessary. - Ensured proper food storage protocols were followed, contributing to improved food safety measures
within the establishment. - Worked front counter, drive-thru and other areas.
Head Sales Associate
Manasa Enterprises
North Bay, Ontario
08.2018 - 09.2021
- Trained, coached, and mentored new sales associates for maximum performance.
- Handled cash register operations and customer transactions to process payments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Enhanced customer satisfaction by addressing and resolving concerns promptly and professionally.
- Assisted store manager in tracking sales data, analyzing trends, and making informed decisions about
inventory levels based on demand forecasts. - Coordinated with marketing department to effectively utilize promotional materials within the store
setting, increasing brand awareness and visibility.
Education
Post Baccalaureate Diploma - Marketing
Nipissing University
North Bay, ON 01.2022 - 12.2023
Bachelor in Technology - Electronics And Communication Engineering
Kerala University
Trivandrum, Kerala, India 08.2014 - 06.2018
Skills
- Client Relations
- Technical Support
- Problem Solving
- MS Office
- Business Analysis
- Payment Processing
- Product Knowledge
- email Marketing
- WordPress
- Marketing and Communication
- Organization Skills
- ID Verification
Certification
Smart Serve Certification - 2023/12/22 to 2028/12/21
Timeline
Cashier
Jeff And Tanis Nofrills
09.2023 - Current
Post Baccalaureate Diploma - Marketing
Nipissing University
01.2022 - 12.2023
Crew Member
Wendy's Restaurant
01.2022 - 09.2023
Head Sales Associate
Manasa Enterprises
08.2018 - 09.2021
Bachelor in Technology - Electronics And Communication Engineering
Kerala University
08.2014 - 06.2018
Similar Profiles
Akshay ManojAkshay Manoj
Cashier at Jeff, Rose and Herb's NofrillsCashier at Jeff, Rose and Herb's Nofrills
Dwayne RennardDwayne Rennard
Pest Control Technician at Tanis ManagementPest Control Technician at Tanis Management
John MernickJohn Mernick
Plant Manager at Tanis Concrete, Inc.Plant Manager at Tanis Concrete, Inc.