Anjana Sheeba Rajendran
Halifax
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Health care administration position. Ready to help the team achieve company goals. Achieved significant improvements in patient care, computer knowledge, and operational efficiency, leveraging strong decision-making and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Client Service Assistant
Shannex Parkland
10.2024 - Current
- Enhanced client satisfaction by providing timely and accurate care.
- Participated in team meetings and contributed valuable insights for process improvements, leading to enhanced client experience.
- Collaborated with internal teams to ensure seamless service delivery to clients.
- Assisting with Activities of Daily Living (ADLs), Mobility Assistance, Observing and Reporting Changes in conditions,
- Maintaining Cleanliness, Assisting with rehabilitation Exercises
- Communicating with the Healthcare Team: Collaborating with nurses, physicians, therapists, and other members of the healthcare team to ensure continuity of care and patient well-being.
- Adhering to Safety Protocols: Following all safety protocols and infection control measures to prevent the spread of infections and ensure patient safety.
- Documenting Care Provided: Keeping accurate records of care provided, including vital signs, activities of daily living, meals consumed, and any other patient information.
- Efficient knowledge in the computer software used to keep update records about the clients.
Clinic Manager
Rehair Skin and Cosmetology
08.2021 - 03.2023
- Resolved patient complaints promptly, ensuring a positive experience for all parties involved.
- Hired, trained, and supervised employees to maintain a team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- worked with a high degree of decision-making, team-building, and collaboration skills.
- streamlined process design and redesign initiatives related to improvement activities in the department.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Efficient in decision-making, creativity, interpersonal skills, professional development, and informational roles to perform a variety of technical, human, conceptual, leadership, and financial management functions and behaviors.
- Able to make analytical, independent, and creative decision-making
- Achieved high degrees of self-direction, motivation, change management knowledge, and team building/leadership skills
- Experienced and expertise in process planning and redesign work
- Demonstrated knowledge and understanding of issues and trends impacting the business.
- Achieved the leadership capabilities that encompass the LEADS in a Caring Environment Framework.
Dental Surgeon
Al Shifa Dent Care and Implant Centre
04.2017 - 06.2021
- Communicated one-on-one with patients during appointments to explain the treatment plan and educate them on upcoming procedures.
- Enhanced patient comfort with advanced anesthetic techniques and pain management strategies.
- Managed dental emergencies efficiently, minimizing pain and discomfort while stabilizing the affected area until further treatment could be provided.
- Excellent interpersonal skills in dealing with patients/clients, hospital staff, public and referral sources.
- Proficient in Computer experience with various office and business software including fast typing skills
- Managed to work in a self-directed environment and also effectively within an interdisciplinary team
- Worked with excellent organizational and prioritizing skills
- Had detailed Knowledge of inventory control and record keeping.
- Ensured safety to maintain and protect patient, client, and personal safety on an ongoing basis
- Annually access the training and education on patient, client, and personal safety by the organization.
Assistant Dentist
Uthradam Dental Care
11.2016 - 03.2017
- Completed consultations with patients for treatment plans.
- Collaborated with team professionals to plan dental treatments.
- Contributed to successful practice growth through active participation in community outreach events promoting oral health awareness.
- Managed infection control protocols within the practice, reducing the risk of cross-contamination between patients and staff members.
- Assisted in implementing new office technology, improving overall workflow efficiency and accuracy.
- Maintained accurate records of patient treatments, contributing to a well-organized office environment.
- Efficient knowledge of various computer software and programs to keep accurate records including Ms office,outlook,ms word,Excel etc
Education
Post-Baccalaureate Diploma - Health Care Management
Cape Breton University
Sydney, None05-2025
Bachelor of Dental Surgery - Dental Surgery
Kerala University of Health Sciences
Kerala,India10-2016
Skills
- Excellent knowledge of Medical Terminology
- Great interpersonal skills include efficient communication, active listening, conflict resolution, and teamwork
- Decision-making skills include critical thinking, creativity, complex problem-solving, analytical, prioritization, and risk management
- Knowledge of computer software and program documentation and record-keeping
- Data entry proficiency, proficient keyboard skills
- Team leadership, Time management
- Excellent Verbal and written communication
Languages
English
Full Professional
Certification
- CPR/AED/First AID Certificate with AHA guidelines.
- Certificate of basic life support and medical emergencies
- Advanced food safety certification Safe check
- Diploma in caregiving,Dementia care, and Management Caregiving skills-Dementia care
Timeline
Client Service Assistant
Shannex Parkland
10.2024 - Current
Clinic Manager
Rehair Skin and Cosmetology
08.2021 - 03.2023
Dental Surgeon
Al Shifa Dent Care and Implant Centre
04.2017 - 06.2021
Assistant Dentist
Uthradam Dental Care
11.2016 - 03.2017
Post-Baccalaureate Diploma - Health Care Management
Cape Breton University
Bachelor of Dental Surgery - Dental Surgery
Kerala University of Health Sciences
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