Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anjana Jagatheesan

Surrey,BC

Summary

Developed diverse skill set in fast-paced office setting, including managing schedules, handling communications, and coordinating administrative tasks. Looking to transition into new field while leveraging strong organizational and multitasking abilities. Excels in improving efficiency and supporting team goals in any professional environment.

Overview

3
3
years of professional experience

Work History

Crew Member

Cochin Delights
01.2025 - 04.2025
  • Increased client loyalty through exceptional customer service.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Delivered high-quality customer service, resolving issues promptly and professionally.

Warehouse Associate

Amazon Fulfillment Center
05.2024 - 01.2025
  • Prepared orders for shipment by sorting, packing, and labeling merchandise.
  • Lifted packages weighing up tp 30 lbs while maintaining safety standards.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Administrative Assistant

CEPCI Laboratory and Research Institute
05.2022 - 08.2023
  • Managed scheduling and coordination of meetings and appointments for office staff.
  • Assisted in maintaining organized filing systems to improve document retrieval efficiency.
  • Supported financial operations by processing invoices and tracking expenses accurately.
  • Utilized office software tools to create reports, presentations, and other documentation as needed.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.

Education

Graduate Certificate - Clinical Research

Conestoga College
04-2025

Graduate Certificate - Agri-business Management

Fanshawe College
04-2024

Bachelor of Science - Botany And Biotechnology

Marthoma College of Science And Technology
04-2022

Skills

  • Customer Service
  • Energetic & Problem-Solving
  • Medical terminology
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Data entry and database management
  • Scanning, and document management systems
  • Verbal and Written Communication
  • Front Desk & Phone Handling
  • Typing speed 40 WPM
  • Team Collaboration & Multitasking
  • Time Management & Organization
  • Complaint Handling

Timeline

Crew Member

Cochin Delights
01.2025 - 04.2025

Warehouse Associate

Amazon Fulfillment Center
05.2024 - 01.2025

Administrative Assistant

CEPCI Laboratory and Research Institute
05.2022 - 08.2023

Graduate Certificate - Agri-business Management

Fanshawe College

Bachelor of Science - Botany And Biotechnology

Marthoma College of Science And Technology

Graduate Certificate - Clinical Research

Conestoga College
Anjana Jagatheesan