Anjana Jagatheesan
Surrey,BC
Summary
Developed diverse skill set in fast-paced office setting, including managing schedules, handling communications, and coordinating administrative tasks. Looking to transition into new field while leveraging strong organizational and multitasking abilities. Excels in improving efficiency and supporting team goals in any professional environment.
Overview
3
3
years of professional experience
Work History
Crew Member
Cochin Delights
01.2025 - 04.2025
- Increased client loyalty through exceptional customer service.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Delivered high-quality customer service, resolving issues promptly and professionally.
Warehouse Associate
Amazon Fulfillment Center
05.2024 - 01.2025
- Prepared orders for shipment by sorting, packing, and labeling merchandise.
- Lifted packages weighing up tp 30 lbs while maintaining safety standards.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Administrative Assistant
CEPCI Laboratory and Research Institute
05.2022 - 08.2023
- Managed scheduling and coordination of meetings and appointments for office staff.
- Assisted in maintaining organized filing systems to improve document retrieval efficiency.
- Supported financial operations by processing invoices and tracking expenses accurately.
- Utilized office software tools to create reports, presentations, and other documentation as needed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Education
Graduate Certificate - Clinical Research
Conestoga College
04-2025
Graduate Certificate - Agri-business Management
Fanshawe College
04-2024
Bachelor of Science - Botany And Biotechnology
Marthoma College of Science And Technology
04-2022
Skills
- Customer Service
- Energetic & Problem-Solving
- Medical terminology
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Data entry and database management
- Scanning, and document management systems
- Verbal and Written Communication
- Front Desk & Phone Handling
- Typing speed 40 WPM
- Team Collaboration & Multitasking
- Time Management & Organization
- Complaint Handling
Timeline
Crew Member
Cochin Delights
01.2025 - 04.2025
Warehouse Associate
Amazon Fulfillment Center
05.2024 - 01.2025
Administrative Assistant
CEPCI Laboratory and Research Institute
05.2022 - 08.2023
Graduate Certificate - Agri-business Management
Fanshawe College
Bachelor of Science - Botany And Biotechnology
Marthoma College of Science And Technology
Graduate Certificate - Clinical Research
Conestoga College