Anjana Jagatheesan
Surrey,Canada
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
4
4
years of professional experience
Work History
Financial Services Representative
Pay2Day
11.2024 - 04.2025
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Opening/closing the branch
- Performing daily calls to remind clients of payment arrangements.
- Reviewing applicants financial risk assessment to determine approvals.
- Responding to client inquiries/Information requests by both in store and virtual clients
- Collaborate with various departments to maximize profit while focusing on exceptional customer service and sales.
- Focusing on client retention.
Warehouse Associate
Amazon
05.2024 - 10.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
Administrative Assistant
MGM Medical Laboratory & Clinic
05.2022 - 08.2023
- Greet visitors and direct them to the appropriate person or department.
- Schedule and confirm appointments , set up and maintain paper and electronic filing systems.
- Coordinated daily front-desk operations , including managing patient appointments, check-ins, and phone/email inquiries in a high-volume clinical environment.
- Maintained and updated electronic health records.
- Provided administrative support to physicians and nursing staff , including scheduling meetings, and preparing reports.
- Handled insurance claims processing and billing, ensuring timely submission and resolution of patient accounts.
Internship Student
CEPSI Laboratory and Research Institution
08.2021 - 10.2021
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Sorted and organized files, spreadsheets, and reports.
Education
Graduate Certificate - Clinical Research
Conestoga College
04.2025
Graduate Certificate - Agri-business Management
Fanshawe College
London, ON04.2024
Bachelor of Science - Biotechnology
Mar Thoma College of Science And Technology
04.2022
Skills
- Energetic
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability and punctuality
- Organization skills
- Verbal and written communication
- Appointment scheduling
- Mail handling
- Typing speed
- Medical terminology
- Data entry
- Customer service
- Computer skills
Timeline
Financial Services Representative
Pay2Day
11.2024 - 04.2025
Warehouse Associate
Amazon
05.2024 - 10.2024
Administrative Assistant
MGM Medical Laboratory & Clinic
05.2022 - 08.2023
Internship Student
CEPSI Laboratory and Research Institution
08.2021 - 10.2021
Graduate Certificate - Clinical Research
Conestoga College
Graduate Certificate - Agri-business Management
Fanshawe College
Bachelor of Science - Biotechnology
Mar Thoma College of Science And Technology
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