ANJANA BENNY
Ernakulam
Summary
Seasoned Associate with 3 year experience bringing hands-on experience in business operations and client management. Demonstrates adeptness at fostering strategic partnerships, streamlining processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration. This has resulted in improved customer satisfaction and significant process optimizations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
Dynamed Healthcare Solutions
11.2021 - Current
- Provide expert knowledge and guidance within healthcare to ensure high-quality standards in all projects, processes, and decisions .
- Lead and mentor junior staff or other team members to improve their understanding of specialized processes and techniques.
- Develop and deliver training programs tailored to organizational needs, ensuring all team members are equipped with the latest tools, methodologies, and industry standards
- Lead and manage a team of 12 employees, ensuring high performance, clear communication,and a positive team culture.
- Set team goals and objectives, ensuring alignment with organizational targets, and track progress toward achieving them.
- Monitor team performance metrics (KPIs, targets), analyze trends, and implement corrective actions when necessary to meet or exceed goals.
- Manage team schedules to ensure adequate coverage and optimal resource allocation while considering employee work-life balance.
Education
Bachelor of Science - Computer Science
Adi Shankara Institute of Science And Technology
Kalady,Ernakulam05-2021
Skills
- Preparing reports
- Team collaboration
- Supporting junior staffs
- Verbal and written communication
- Customer engagement
- Customer service orientation
- Work Planning and Prioritization
- Customer interaction
- Flexible schedule
Certification
- TCS ION -Interview Skills and Communication skills
- SOLO LEARN -C++ Tutorial Course
- COURSERA -Classification Trees in Python,Support Vector
- Machines with scikit -learning,University Admission Prediction Listing Multiple Linear Regression.
- MTA -Introduction to Programming using Python
- BEC -Preliminary Certificate in BE / B.Tech
- ICFOSS -Women Hackathon - Workshop
Personal Information
Name: ANJANA BENNY
Date of Birth: 09-02-1999
Gender: FEMALE
Nationality: INDIAN
Address :Moonjely (H), Thabore P.O, Olivemount, Ernakulam, Kerala , India
Pin :683 577
Languages
Malayalam
Native or Bilingual
English
Full Professional
Interests
- Dancing
- Photography
- Music
Timeline
Associate
Dynamed Healthcare Solutions
11.2021 - Current
- TCS ION -Interview Skills and Communication skills
- SOLO LEARN -C++ Tutorial Course
- COURSERA -Classification Trees in Python,Support Vector
- Machines with scikit -learning,University Admission Prediction Listing Multiple Linear Regression.
- MTA -Introduction to Programming using Python
- BEC -Preliminary Certificate in BE / B.Tech
- ICFOSS -Women Hackathon - Workshop
Bachelor of Science - Computer Science
Adi Shankara Institute of Science And Technology
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