ANJANA AYODYA
Niagara Falls,ON
Summary
Accomplished Store Manager and DevOps Engineer with a proven track record at Shell Gas Station and ROADPOST INC, enhancing operational efficiency and customer satisfaction. Expert in inventory management and automating deployment processes, I excel in team leadership and problem-solving. My strategic planning and customer service skills have significantly boosted team productivity and client relations.
Overview
9
9
years of professional experience
Work History
Store Manager
Shell Gas Station
08.2023 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted in recruiting, hiring and training of team members.
DevOps Engineer
ROADPOST INC
07.2021 - 07.2023
- Improved code deployment efficiency by automating processes with CI/CD pipelines.
- Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
- Maintained version control systems like Git or SVN for seamless collaboration among developers and engineers during project lifecycles.
- Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
- Enhanced application performance by optimizing infrastructure configurations based on usage patterns.
- Collaborated with development teams to streamline software releases, resulting in faster time to market.
- Implemented containerization using Docker, leading to improved application scalability and manageability.
- Conducted data modeling, performance and integration testing.
- Analyzed work to generate logic for new systems, procedures and tests.
Store Supervisor
ANKITA KINGSTON INC (SHELL CANADA GAS STATION)
05.2016 - 12.2019
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
Education
GENERAL ARTS AND SCIENCE - ARTS AND SCIENCES
Niagara College
Welland, ON06-2014
Graduate Certificate - International Business Management
Fleming College
Peterborough, ON06-2013
Bachelor's in Technology - Computer Science
VIJAY RURAL ENGINEERING COLLEGE
NIZAMABAD, INDIA06-2010
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Friendly and positive
- Goals and performance
- Team building and leadership
- Retail sales techniques
- Retail merchandise quality standards
- Strategic planning
Languages
English
Professional Working
Timeline
Store Manager
Shell Gas Station
08.2023 - 01.2025
DevOps Engineer
ROADPOST INC
07.2021 - 07.2023
Store Supervisor
ANKITA KINGSTON INC (SHELL CANADA GAS STATION)
05.2016 - 12.2019
GENERAL ARTS AND SCIENCE - ARTS AND SCIENCES
Niagara College
Graduate Certificate - International Business Management
Fleming College
Bachelor's in Technology - Computer Science
VIJAY RURAL ENGINEERING COLLEGE
Similar Profiles
Cory CagleCory Cagle
Cashier at Shell Gas Station / Dunkin DonutsCashier at Shell Gas Station / Dunkin Donuts
Sneh PatelSneh Patel
Gas Station Attendant at Shell Gas StationGas Station Attendant at Shell Gas Station
MANJEET DHALLAMANJEET DHALLA
Retail Sales Associate at Shell Gas StationRetail Sales Associate at Shell Gas Station