ANJALI SHARMA
York
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
D Spot Dessert Café
03.2025 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Welcomed customers and helped determine their needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping everything well-stocked.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Front of House Cashier
Popeyes Louisiana Kitchen
03.2025 - Current
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
S&S Cash & Carry
07.2024 - 01.2025
- Processed an average of 200+ customer transactions per shift, ensuring accurate and efficient service.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers by promoting a good working environment.
- Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
- Handled $3,000+ in daily transactions with a 99.8% accuracy rate in cash handling, credit card processing, and change distribution.
- Increased customer satisfaction scores by 15% through friendly, fast, and knowledgeable service.
- Managed returns, exchanges, and refunds, resolving customer issues during busy sale periods efficiently.
- Majorly managed restocking of different departments efficiently. Restocked high-demand items in peak seasons, ensuring minimal disruptions to sales during busy times.
- Followed store guidelines to ensure products were properly labeled, organized, and placed for easy customer access, improving shopping experience and store efficiency.
Front of House Crew Member
The Islands Carribean Cookshop
10.2023 - 03.2024
- Delivered exceptional customer service by greeting guests, accurately processing orders, and handling payments efficiently.
- Prepared and packaged food items while maintaining portion control, presentation standards, and adherence to food safety regulations.
- Maintained cleanliness and sanitation of workstations, service areas, and dining spaces, ensuring a hygienic and organized environment.
- Assisted in catering services, inventory management, and restocking food service stations following FIFO (First In, First Out) procedures.
- Identified and addressed customer concerns, resolving issues promptly or escalating them to management as needed.
- Followed WHMIS and Occupational Health and Safety guidelines when handling food, chemicals, and equipment to ensure workplace safety.
- Collaborated with team members to optimize workflow in a fast-paced environment, improving efficiency and customer satisfaction.
Education
Global Business Management -
Fleming College
12.2024
Bachelor's - Commerce
Guru Gobind Singh Indraprastha University
08.2022
Skills
- Customer service
- Cash handling
- Time management skills
- Attention to detail
- Reliability and punctuality
- Professionalism and courtesy
- Team collaboration
- Guest inquiries
- Product restocking
- Drawer balancing
- Returns processing
Certification
Food Handler
AVAILIBILITY
- Flexible schedule, including weekdays, weekends, and holidays
- Available for morning, afternoon, and evening shifts
- Open to full-time or part-time opportunities
Timeline
Cashier
D Spot Dessert Café
03.2025 - Current
Front of House Cashier
Popeyes Louisiana Kitchen
03.2025 - Current
Cashier
S&S Cash & Carry
07.2024 - 01.2025
Front of House Crew Member
The Islands Carribean Cookshop
10.2023 - 03.2024
Bachelor's - Commerce
Guru Gobind Singh Indraprastha University
Global Business Management -
Fleming College
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