Anjali Sharma
Surrey
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
5
5
years of professional experience
Work History
Office Administrator
Talwar & Associates
01.2024 - Current
- Providing Bookkeeping Assistance with the use of Quickbooks and CaseWare
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Answered phones professionally while providing accurate information about company products or services
- Greeted visitors warmly upon arrival at the office premises
- Created and maintained filing systems, both electronic and paper-based, to facilitate quick retrieval of documents.
Guest Experience Representative
A&W® Restaurants
11.2022 - 12.2023
- Enhanced guest satisfaction by promptly addressing concerns and providing tailored solutions.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Assisted guests with special requests, ensuring a personalized and memorable stay.
- Handled guest complaints professionally, resolving issues quickly to restore positive experiences.
- Utilized excellent communication and customer service skills to respond to inquiries and resolve customer issues
promptly
Financial Analyst
ROCGA
06.2020 - 07.2022
- Maintained and monitored the funds and equity investments data of historic and current years and provide predictions for the forecast years.
- Recording the analyzed data at the backend.
- Evaluate financial performance by comparing and analyzing actual results with plans and forecasts.
- Identify and drive process improvements, including creating
standard and Excel dashboards. - Guide the cost analysis process by establishing and enforcing policies and procedures.
Accounting Assistant
Mehta Sharma & Associates
08.2019 - 01.2020
- Auditing the financial reports of companies, firms, and factories.
- Filing the income tax returns.
- Preparing annual and interim reports of firms.
- Manage accounts receivable and accounts payable by depositing cheques and preparing invoices.
- Verify or reconcile bank transactions, complete deposits, or issue cheques.
Education
Masters In Commerce - Accounting And Finance
Panjab University
Chandigarh. India05.2021
Bachelor in Commerce - Accounting And Finance
Panjab University
Chandigarh, India05.2019
Skills
- Database entry
- Tax Preparation
- Human Resources
- Bookkeeping
- Administrative Support
Timeline
Office Administrator
Talwar & Associates
01.2024 - Current
Guest Experience Representative
A&W® Restaurants
11.2022 - 12.2023
Financial Analyst
ROCGA
06.2020 - 07.2022
Accounting Assistant
Mehta Sharma & Associates
08.2019 - 01.2020
Masters In Commerce - Accounting And Finance
Panjab University
Bachelor in Commerce - Accounting And Finance
Panjab University
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