Hi, I’m
Anjali Sharma
Toronto,ON
Summary
Experienced sales and business development professional with a strong background in the logistics and supply chain industry. Proven track record of driving revenue growth and forging strategic partnerships. Possesses adaptable skills and a keen aptitude for operations management, consulting, and contributing to the expansion of businesses seeking growth in their respective markets.
Retail Business Store & Retail Banking experience in the past has added a value of working under different industry & scenarios to gain overall knowledge of operation and retail management. Dedicated to leveraging expertise in sales and business development to enable companies to achieve and exceed their organizational objectives. Eager to apply my diverse skill set and industry knowledge to drive operational efficiency and strategic growth initiatives.
Overview
7
years of professional experience
Work History
Traffic Tech Inc.
Account Manager - Strategic Key Accounts
08.2023 - Current
Job overview
- Identify and engage potential clients in Supply Chain & Logistics, International Shipping, Transportation & Warehouse through effective prospecting activities.
- Analyze Sales data and Performance metrics to identify areas of improvement and Develop Strategies for maximizing Sales opportunities. Negotiate pricing and contracts with Clients & Shipping carriers.
- Act as a subject matter expert, providing specialized consulting to internal teams and clients on complex logistics and shipping requirements.
- Stay informed about industry regulations, best practices, and emerging technologies to enhance operational efficiency and customer experience.
- Maintain accurate and up-to-date documentation of sales activities, client interactions, and contracts.
Fuze Logistics Services Inc
National Account Manager
09.2022 - 07.2023
Job overview
- Developed and implemented strategic sales to achieve company objectives and sales goals.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Providing accurate forecast of customer calls & effort, ensuring utilization of 90% capacity forecasted.
- Built and maintain strong relationships with key clients resulting in 95% retention rate.
Shell Petroleum Development
Retail Store Manager
05.2021 - 09.2022
Job overview
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Swift Cargo India Pvt Ltd
Assistant Manager
03.2018 - 04.2021
Job overview
- Extensive experience selling freight quotations with track record in reaching and exceeding sales goals in shipping & logistics industry.
- Collaborated with cross-functional teams to develop proposals, negotiate contracts, and establish pricing strategies.
- Assisted mid-level and senior sales representatives in managing client accounts, generating leads, and maintaining customer relationships.
- Forecast annual budgets, set goals, manage resources and oversee sales operations.
- Analyze data, report on sales metrics and forecast trends to senior management.
ICICI Bank
Deputy Manager - Retail Banking
07.2017 - 01.2018
Job overview
- Identified and developed new business relationships with potential clients through networking and referrals.
- Provided exceptional customer service to maintain and enhance existing relationships with clients.
- Educated customers about the bank's products and services, including deposit accounts, loans, online banking, and credit cards.
- Resolved customer issues in a timely and courteous manner to maintain customer satisfaction and loyalty.
- Participated in training sessions and industry events to improve knowledge and skills related to banking trends, products, services, and competitive landscape.
Education
Centennial CollegeToronto, ON
Post Graduate Diploma Certificate from Strategic Business Management
12.2021
Prestige Institute of Management & ResearchIndia
MBA from Marketing
05.2017
Prestige Institute of Management & Research
Bachelor of Commerce
05.2015
Skills
- Strategic Planning & Lead Generation
- Marketing & Operation Management
- Business Growth and Retention
- Operational Efficiency
- Business Development
- Customer Service Management
- Consulting & Account Development
- Vendor Relations & Brand Management
- Territory Management
Timeline
Account Manager - Strategic Key Accounts
Traffic Tech Inc.
08.2023 - Current
National Account Manager
Fuze Logistics Services Inc
09.2022 - 07.2023
Retail Store Manager
Shell Petroleum Development
05.2021 - 09.2022
Assistant Manager
Swift Cargo India Pvt Ltd
03.2018 - 04.2021
Deputy Manager - Retail Banking
ICICI Bank
07.2017 - 01.2018
Centennial College
Post Graduate Diploma Certificate from Strategic Business Management
Prestige Institute of Management & Research
MBA from Marketing
Prestige Institute of Management & Research
Bachelor of Commerce
Similar Profiles
Angela McGillisAngela McGillis
Sr. Operations Team Lead at Traffic Tech Inc.Sr. Operations Team Lead at Traffic Tech Inc.
Baljeet SinghBaljeet Singh
Sales/Customer Service Representative at Traffic TechSales/Customer Service Representative at Traffic Tech
Leon MalhiLeon Malhi
Account Executive at Traffic TechAccount Executive at Traffic Tech