Anjali Menon Pattiyil
Regina,SK
Summary
Results-driven retail supervisor with over 5 years of progressive experience in store operations, staff leadership, cash handling, and community-focused retail management. Proven success in meeting sales targets, reducing costs, and maintaining compliance with health and safety standards. Skilled in hiring, training, scheduling, merchandising, inventory control, and customer engagement. Experienced in preparing sales and payroll reports, analyzing financial statements, and aligning daily operations with organizational mission and values. Seeking to bring leadership and operational expertise to The Salvation Army as the Store Manager.
Overview
12
12
years of professional experience
Work History
Retail Supervisor
Value Village
Regina, Canada
04.2023 - Current
- Directed daily operations of a high-volume thrift retail store with $20,000+ in daily sales, achieving sales targets while controlling expenses.
- Acted as Store Manager in their absence, supervising 15+ associates, volunteers, and part-time staff.
- Assisted with hiring, orientation, scheduling, training, evaluation, and staff recognition.
- Monitored and maintained inventory levels through donation flow, sorting, and pricing.
- Implemented merchandising strategies, including window displays and in-store promotions, to drive sales.
- Enforced OH&S compliance ensuring safety of staff and customers.
- Prepared financial and staffing reports, including sales summaries and payroll data, for regional management.
Retail Supervisor
Value Village
Belleville, Canada
10.2021 - 12.2022
- Managed $15,000+ daily sales volume with 100% reconciliation accuracy.
- Supported recruitment, onboarding, and ongoing training of staff.
- Coordinated store layout changes and merchandising to optimize customer flow.
- Maintained community relationships by encouraging donations and positive customer engagement.
- Enforced loss prevention procedures, minimizing shrinkage and protecting assets.
Restaurant Supervisor
Dairy Queen
Belleville, Canada
03.2021 - 09.2021
- Supervised cash handling, deposits, and reconciliation in a fast-paced service environment.
- Scheduled and trained staff, improving customer service and sales performance.
Accountant
Fly Well Tours & Travels
Kochi, India
08.2015 - 06.2019
- Managed financial reporting, payroll, vendor accounts, and client billing.
- Ensured compliance with audit and cash accuracy standards.
- Identified cost-saving opportunities that improved efficiency by 10%.
Audit Assistant (CMA Articleship)
BBS & Associates
Kochi, India
02.2014 - 04.2015
- Conducted financial, internal, and cost audits for 10+ companies.
- Ensured compliance with regulations and reconciled financial discrepancies.
Education
Post-Graduate Certificate - Global Business Management
Loyalist College
Belleville, ON01.2021
Professional Degree - Accounting (CMA Intermediate)
Institute of Cost Accountants of India
India06.2015
Bachelor of Commerce (B.Com) -
University of Calicut
Kerala, India01.2011
Skills
- Retail store leadership and profitability
- Staff hiring
- Training
- Development
- Budgeting
- Financial reporting
- Payroll accuracy
- Cash handling
- Reconciliation
- Deposit accuracy
- Merchandising
- Store layout planning
- Donation processing
- Inventory management
- Community engagement
- Public relations
- Health and safety
- OH&S compliance
- Conflict resolution
- Team motivation
- Microsoft Office (Excel, Word, PowerPoint)
- Visual merchandising
- Sales analysis
Languages
English
Timeline
Retail Supervisor
Value Village
04.2023 - Current
Retail Supervisor
Value Village
10.2021 - 12.2022
Restaurant Supervisor
Dairy Queen
03.2021 - 09.2021
Accountant
Fly Well Tours & Travels
08.2015 - 06.2019
Audit Assistant (CMA Articleship)
BBS & Associates
02.2014 - 04.2015
Post-Graduate Certificate - Global Business Management
Loyalist College
Professional Degree - Accounting (CMA Intermediate)
Institute of Cost Accountants of India
Bachelor of Commerce (B.Com) -
University of Calicut
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