ANJALI MAKWANA
Vancouver,BC
Summary
Expert retail sales professional offering 3 years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Overview
3
3
years of professional experience
Work History
Cashier Floor Supervisor
Fresh Mart
2023.04 - 2023.11
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Reduced wait times for customers through effective management of cashier team.
- Improved overall store efficiency by overseeing proper cash handling procedures and resolving discrepancies.
- Increased employee retention by providing ongoing training and support to cashier staff.
Sales Associate
Pantaloons Retail And Fashion
2022.03 - 2023.03
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
D Mart
2021.01 - 2022.02
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
Education
MBA -
UNIVERSITY OF CANADA WEST
Vancouver, BC04.2026
Skills
- Sales Promotion
- Cash handling expertise
- Data entry proficiency
- Workplace safety awareness
- Operations leadership
- Retail Operations
- Store Opening and Closing
- Time Management
- Team Leadership
- Order Management
- Customer Complaint Resolution
Languages
English
Full Professional
Timeline
Cashier Floor Supervisor
Fresh Mart
2023.04 - 2023.11
Sales Associate
Pantaloons Retail And Fashion
2022.03 - 2023.03
Sales Associate
D Mart
2021.01 - 2022.02
MBA -
UNIVERSITY OF CANADA WEST