Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anjali Kabir

Operations Support Specialist
Brampton

Summary

Experienced Operations professional poised to bring value to dynamic team. Leveraged past experiences to improve workflow and operational efficiency while maintaining high standards. Known for collaborative approach and adaptability, consistently delivering results under changing conditions. Proficient in process improvement and problem-solving.

Overview

4
4
years of professional experience
3
3
Languages

Work History

General Manager

Maujan Chill and Grill
04.2024 - 05.2025
  • Oversaw daily restaurant operations, ensuring seamless coordination between kitchen, service, and guest areas.
  • Managed staff hiring, training, scheduling, budget implementations and performance to maintain high service and hygiene standards.
  • Developed and implemented strategies to increase sales and profitability.
  • Resolved guest concerns and upheld service excellence, fostering a positive customer experience.
  • Monitored inventory, placed timely orders, and controlled wastage to meet food cost targets.
  • Handled daily cash flow, tracked sales/expenses, and generated reports to support financial goals.
  • Ensured full compliance with health, safety, and labor regulations through regular audits and staff training.
  • Supported marketing initiatives and managed online presence to boost customer engagement and reviews.
  • Collaborated with chefs to enhance menu offerings and integrate guest feedback for service improvements.

Supervisor

Amor Fusion Doner & Kebab
02.2023 - 12.2023
  • Coordinated staff scheduling, shift assignments, and daily team briefings to ensure seamless service delivery.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Processed vendor invoices, tracked sales, and assisted with monthly financial reconciliation and reporting
  • Maintained digital staff records, prepared internal memos, and managed documentation for payroll and performance tracking
  • Responded to customer inquiries, resolved complaints, and liaised with external parties to uphold satisfaction and service standards.
  • Managed emergency staff call-ins during peak hours or short-notice service demands to maintain operational continuity
  • Monitored stock levels, placed orders for supplies, and managed inter-office communications to support uninterrupted operations.
  • Used POS and scheduling software to record transactions, compile performance data, and support administrative reporting

General Warehouse Associate

Home Depot
01.2021 - 07.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Review Vendor non-compliance for inbound receipts - data generation, escalating for support.
  • Barcoding, packaging, pack size issues, damages, claims, over/under shipping, appointment.
  • Helping to barcode product when possible.
  • Validating receiving errors as they arise and working with merch ops team and vendors to minimize future occurrences.
  • Spot check from prior days receipts for accuracy and pro for Data governance.
  • Review DIMs, weight, descriptions for accuracy and report back discrepancies to merchandising team for review and resolution.
  • Identifying multi carton opportunities and ensuring pick requirements directions are added to the area.
  • Collaborate with AC's and NMDC planning team regularly.
  • Slotting, checking why some receipts are going to areas that don’t make sense.
  • Providing data for location consolidation.
  • Inventory investigations and ability to perform cycle counts.
  • Shipping error file review and follow up.

Education

Ontario College Diploma - Business

St. Clair College of Applied Arts And Technology
Toronto, Canada
05.2001 -

Master of Arts - English Literature (Hons)

Panjab University
Ludhiana
05.2001 -

Skills

Project management

Customer relationship management

Operations management

Schedule management

Team leadership

Collaborative team management

Contract negotiations

Training and development

Emergency response coordination and dispatch support

Timeline

General Manager

Maujan Chill and Grill
04.2024 - 05.2025

Supervisor

Amor Fusion Doner & Kebab
02.2023 - 12.2023

General Warehouse Associate

Home Depot
01.2021 - 07.2021

Ontario College Diploma - Business

St. Clair College of Applied Arts And Technology
05.2001 -

Master of Arts - English Literature (Hons)

Panjab University
05.2001 -

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Anjali KabirOperations Support Specialist