Anjali Ghai
Scarborough,ON
Summary
Dedicated and detail-oriented recent graduate with a Bachelor’s degree in Computer Applications (BCA) and a Business IT diploma from Seneca College, Canada. Seeking to leverage education and technical skills in a Customer Experience Associate or Customer Service Representative role. Eager to contribute to a dynamic team, enhance customer satisfaction, and gain valuable professional experience in the Canadian job market.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
For Business
10.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Lifted up to 10 pounds at once and used forklift to move heavier loads.
Volunteer
08.2021 - 07.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, safe library environments for optimized customer comfort.
- Contributed to well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
Education
Diploma in Business Information Technology - Information Technology
Seneca College of Applied Arts And Technology
North York, ON04.2024
Bachelor in Computer Applications - Information Technology
RIMT University
India05.2021
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Product Knowledge
- Customer Focus
- Data entry proficiency
- Drawer management
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Cashier
For Business
10.2022 - Current
Volunteer
08.2021 - 07.2022
Diploma in Business Information Technology - Information Technology
Seneca College of Applied Arts And Technology
Bachelor in Computer Applications - Information Technology
RIMT University
Similar Profiles
Dur-e-Sameen AkhundDur-e-Sameen Akhund
Research Manager, Sustainability and Inclusion at Pakistan Business Council (Centre of Excellence in Responsible Business – CERB)Research Manager, Sustainability and Inclusion at Pakistan Business Council (Centre of Excellence in Responsible Business – CERB)
Anirudha KuppalliAnirudha Kuppalli
Manager of Wealth Management Operations at Standard Chartered Global Business Services, Global Business ServicesManager of Wealth Management Operations at Standard Chartered Global Business Services, Global Business Services
PRAVEEN KUMARPRAVEEN KUMAR
Senior Technology Manager at Business Consulting and Solutions, RXG Business Consulting and SolutionsSenior Technology Manager at Business Consulting and Solutions, RXG Business Consulting and Solutions
Swathi Shree Lokesh ReddySwathi Shree Lokesh Reddy
Retail Associate & Cashier at No FrillsRetail Associate & Cashier at No Frills
Tré DempseyTré Dempsey
Group Manager at TD Insurance, Life & HealthGroup Manager at TD Insurance, Life & Health