DITTU MUZHANGIL JOY
Toronto,Ontario
Summary
Driven Web Content coordinator proficient in SEO, HTML, web design and editing. Offering 3-year background generating new Web content and managing team of 10 writers. Strong image editing, writing and communication skills. Expertise in managing content migration and performing social media and multimedia presentations.
Overview
7
7
years of professional experience
Work History
Web Content Specialist
Acceinfo, Canada
02.2023 - 10.2023
- Enhanced website user experience by optimizing content layout and incorporating multimedia elements.
- Created visually appealing graphics to complement written content, enhancing overall user engagement levels.
- Implemented social media campaigns that promoted website content, increasing referral traffic from various platforms significantly.
- Approved, reviewed and edited content flowing to website.
- Streamlined testing processes by implementing automation tools, increasing efficiency in bug detection.
- Ensured adherence to established QA processes while actively suggesting improvements for better results and efficiency gains.
Web Content Editor
ICICI Bank
05.2018 - 01.2019
- Enhanced website user experience by developing and implementing engaging content strategies.
- Optimized search engine rankings by incorporating SEO best practices in web content creation.
- Streamlined content management processes for efficient publishing and updating of online materials.
- Collaborated with cross-functional teams to develop targeted content for various marketing campaigns.
- Consulted with business units and provides support to project teams to determine business unit information and web based service to identify solutions to meet business requirements.
- Enhanced product quality by conducting thorough testing and identifying defects early in the development process.
- Improved customer satisfaction with timely delivery of high-quality products through rigorous regression testing efforts.
Web Developer Intern
Gao Research Inc, Canada
05.2016 - 01.2017
- Enhanced website functionality by optimizing existing code and implementing new features.
- Streamlined webpages for faster load times and improved user experience.
- Developed custom WordPress themes for clients, resulting in a tailored web presence aligned with their brand identity.
- Developed interactive prototypes using HTML, CSS, JavaScript, and jQuery for client presentations and feedback sessions.
- Assisted with the maintenance and development of content libraries consisting of information and design assets in the form of text, photography, graphics, video and audio.
- Edited and proofread fellow team members'' work to ensure grammatical accuracy and consistency in style guidelines.
- Communicated with clients via phone and e-mail, conducting in-depth research during client interviews to determine proper writing tone and style according to client needs.
Education
Diploma - Software Quality Assurance & Testing Analyst
Canadian All Care College
06.2023
Post Graduate Diploma - Internet Programming And Database Management
Lambton College
06.2017
Bachelor of Science - Computer Science
Mahatma Gandhi University
05.2010
Skills
- Web Programming & web designing
- Social Media Content Writing
- Photography composition
- Adobe Creative Cloud applications, including Photoshop, Illustrator, InDesign
- HTML/HTML5, JavaScript, CSS
- WordPress
- Excellent written and verbal communication skills
- Microsoft SharePoint and Jira
Languages
English
Full Professional
Timeline
Web Content Specialist
Acceinfo, Canada
02.2023 - 10.2023
Web Content Editor
ICICI Bank
05.2018 - 01.2019
Web Developer Intern
Gao Research Inc, Canada
05.2016 - 01.2017
Diploma - Software Quality Assurance & Testing Analyst
Canadian All Care College
Post Graduate Diploma - Internet Programming And Database Management
Lambton College
Bachelor of Science - Computer Science
Mahatma Gandhi University
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