Anjali Saharan

Surrey

Summary

Dynamic and results-driven professional with a strong background in customer service at Winners & HomeSense. Proven ability to enhance customer experiences through effective problem-solving and relationship building. Skilled in classroom management and lesson planning, fostering student engagement and confidence. Committed to continuous growth and collaboration in diverse environments.

Overview

years of professional experience

Certification

Work History

Retail Sales Associate

Winners & HomeSense

07.2023 - Current

Greeted customers, received queries and provided necessary information
Assisted customers with product questions,selections and purchases
Maintained a clean and organized store environment to enhance the overall shopping experience
Helped customers with the location of items
Answered questions about reward programs.
Processed transactions efficiently using point-of-sale systems to minimize wait times for customers at checkout.
Recommended complementary purchases to customers to increase revenue.
Handled returns and exchanges professionally.
Resolved customer issues while adhering to company policies

Tutor

School Is Easy

05.2023 - 12.2023

Assisted students in completing homework by following proper guidelines and using provided educational materials
Facilitated brainstorming sessions to help students prepare for upcoming exams or tests
Collaborated with students to complete homework assignments in subject such as math ( subtraction and multiplication)
Met with parents to discuss student progress and address concerns.
Conducted assessments to identify students area for improvement and provided targeted workshops addressing those areas.
Provided additional support to correct weaknesses and reinforce learning.
Motivated students to engage in learning and studying, building their self-confidence and reducing fear of failure.
Developed individualized lesson plans such as addition and subtraction quizzes to each student''s unique learning needs and goals.
Maintained records of student assessments, tutoring activities and results using MS Excel
Used tutoring software desmos to create interactive math activities

Teacher

Avior Convent School

05.2022 - 12.2022

Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior using spreadsheets
Increased 80% pass rate by creating interactive lessons
Created question papers using Ms Word
Enhanced students' critical thinking and problem-solving skills through project-based learning.
Shifted between formal and informal methods of teaching to keep students engaged.

Education

Early Childhood Education Assistant

Western Community College

Project Management

Vancouver Community College

Science Education

Panjab University

Skills

Customer service
Problem-solving
Teamwork and collaboration
Time management
Public speaking
Child development
Learning strategies

Problem-solving skills
Creative thinking
Collaboration and teamwork
Classroom management
Relationship building
Critical thinking
Lesson planning