Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ANJALI

Regina,Canada

Summary

Skilled in providing excellent customer service and resolving customer complaints. A strong communicator with the ability to remain calm in stressful situations. Looking to leverage expertise in customer service to take on a new challenge in a challenging environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Personal Care Worker

Sprucelane Care Home
Regina, SK
09.2024 - Current
  • Assisted clients with daily living needs to maintain general wellness.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Documented vitals, behaviors, and medications in client medical records.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Cashier

Krispy Samosa
Surrey
07.2023 - 06.2024
  • Welcomed customers and helped determine their needs
  • Operated cash register for cash, check, and credit card transactions
  • Suggested new ways to attract additional viewers and increase engagement.

Health Screener

Good Samaritan Delta View Care Centre
Delta, BC
06.2023 - 08.2023
  • Assisted in implementing individualized treatment plans for each patient
  • Provided emotional support to clients who are dealing with difficult medical issues
  • Planned and coordinated recreational activities for various age groups, including sports, arts and crafts, music, games, drama and other creative outlets
  • Adhered to all policies regarding health and safety regulations while leading activities.

Customer Service Representative and Online Sales

Active Baby and BelanJA
Surrey
03.2023 - 06.2023
  • Maintained an updated knowledge base of current products, services, pricing, promotions
  • Updated and maintained database with accurate customer information and timely data entry
  • Processed orders and detailed transaction information to customers.

Cashier and Customer Service

Tim Hortons
Langley
08.2022 - 03.2023
  • Provides efficient and courteous service to customers
  • Performed opening and closing procedures, such as counting cash registers, restocking, and cleaning.

Education

Associate In Arts (A.A.) -

Coquitlam College
Coquitlam, BC

High School Diploma -

Royal Convent School
Nihal Singh Wala, Moga

Skills

  • Customer Assistance
  • POS Systems
  • Time management skills
  • Organizational abilities
  • Multitasking Capabilities

Certification

  • Personal care worker certificate
  • Food safety
  • First aid certificate

Timeline

Personal Care Worker

Sprucelane Care Home
09.2024 - Current

Cashier

Krispy Samosa
07.2023 - 06.2024

Health Screener

Good Samaritan Delta View Care Centre
06.2023 - 08.2023

Customer Service Representative and Online Sales

Active Baby and BelanJA
03.2023 - 06.2023

Cashier and Customer Service

Tim Hortons
08.2022 - 03.2023

Associate In Arts (A.A.) -

Coquitlam College

High School Diploma -

Royal Convent School
  • Personal care worker certificate
  • Food safety
  • First aid certificate
ANJALI