Anjali Anand
Floral Clerk
North Bay,ON
Summary
Motivated and detail-oriented individual seeking the position of Floral Clerk to utilize the customer service experience, organizational skills, and passion for flowers in a dynamic retail environment. Eager to contribute to providing exceptional service and beautiful floral arrangements.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Sales Associate
Dollar Tree
11.2024 - Current
- Assisted customers with product selection, helping them find the right flowers, gifts, and supplies.
- Handled cashier duties, including processing payments and managing returns.
- Contributed to visual merchandising by organizing displays and ensuring the store was tidy and welcoming.
- Worked collaboratively with team members to meet daily sales goals and provide exceptional customer service.
Sales Associate
Dollar Tree
07.2024 - 11.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Floral Assistant
Flowers Point
07.2022 - 01.2024
- Assisted in creating custom floral arrangements for various events including weddings, birthdays, and holidays.
- Provided excellent customer service, helping customers choose flowers based on their needs and preferences.
- Maintained and organized flower displays, ensuring flowers were fresh and visually appealing.
- Processed transactions accurately using POS system and handled cash and credit card payments.
- Managed inventory by checking stock levels, restocking supplies, and ensuring flowers and supplies were ordered in a timely manner.
Education
High School Diploma - Healthcare Administration
Canadore College of Applied Arts And Technology
North Bay, NB 05.2024 - 12.2024
Doctor of Pharmacy - Pharmacy
Maharishi Markandeshwar Deemed To Be University
Mullana, Ambala 07.2016 - 06.2022
Skills
- Customer Service: Able to assist customers in selecting floral arrangements, providing product recommendations, and answering any questions
- Floral Arrangement Knowledge: Understanding of different types of flowers, plants, and seasonal availability
- Inventory Management: Experience in managing stock levels, organizing product displays, and keeping track of inventory
- Point of Sale (POS) System: Familiar with operating POS systems and handling cash transactions
- Communication: Excellent verbal communication skills, able to engage with customers and work collaboratively with a team
- Attention to Detail: Ability to maintain neat and organized workspaces, ensure accurate orders, and create visually appealing displays
- Physical Stamina: Capable of standing for long periods and lifting moderate weight (flower arrangements, containers, etc)
Timeline
Sales Associate
Dollar Tree
11.2024 - Current
Sales Associate
Dollar Tree
07.2024 - 11.2024
High School Diploma - Healthcare Administration
Canadore College of Applied Arts And Technology
05.2024 - 12.2024
Floral Assistant
Flowers Point
07.2022 - 01.2024
Doctor of Pharmacy - Pharmacy
Maharishi Markandeshwar Deemed To Be University
07.2016 - 06.2022
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