Anjali
Surrey,BC
Summary
Dynamic and results-driven professional with a strong background in customer service at Winners & HomeSense. Proven ability to enhance customer experiences through effective problem-solving and relationship building. Skilled in classroom management and lesson planning, fostering student engagement and confidence. Committed to continuous growth and collaboration in diverse environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Winners & HomeSense
07.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Tutor
School Is Easy
05.2023 - 12.2023
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Teacher
Avior Convent School
05.2022 - 12.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Bachelor of Science -
PANJAB UNIVERSITY
INDIAEarly Childhood Education Assistant
Western Community College
Surrey, BC06-2025
Project Management
Vancouver Community College
Vancouver, BC08-2024
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Growth mindset
- Public speaking
- Child development
- Learning strategies
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
- Product knowledge
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
Certification
Certified Associate in Project Management [CAPM] ,
First Aid and CPR [lEVEL 1] ,
Food safe level 1
Timeline
Retail Sales Associate
Winners & HomeSense
07.2023 - Current
Tutor
School Is Easy
05.2023 - 12.2023
Teacher
Avior Convent School
05.2022 - 12.2022
Bachelor of Science -
PANJAB UNIVERSITY
Early Childhood Education Assistant
Western Community College
Project Management
Vancouver Community College
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