Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Anjali

Brampton

Summary

Experience working within a cross-functional team displaying strong problem-solving skills and a team player mindset.

Demonstrated systematic problem-solving in identifying, prioritizing, communicating and resolving quality issues.

Maintained strong working relationships with clients showcasing a clear understanding of their specific needs and expectations demonstrating excellent interpersonal skills.

Physically fitness and activeness is an asset.

Languages: English, Hindi, Punjabi.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Human Resources Intern

DATA Communications Management
11.2024 - 03.2025
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered phone and performed clerical duties to assist human resources department.
  • Created and updated tracking spreadsheets using MS Excel.
  • Developed strong written and verbal communication skills.
  • Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.

Office Administrative Assistant

Onboard Doors and Panels
01.2024 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.

Customer Service Representative

A&W
09.2023 - 12.2023
  • Delivered excellent customer satisfaction through polite guest reception and accurate order handling.
  • Resolved customer inquiries and complaints with professionalism and a solution-focused approach.
  • Accurately processed transactions and managed cash using the POS system.
  • Maintained cleanliness and hygiene of front counter, dining area, and condiment stations.
  • Coordinated with kitchen staff to ensure timely and accurate order delivery.
  • Conducted inventory checks, restocked supplies, and assisted in product reordering.
  • Promoted new menu items and upsold products to increase sales and customer satisfaction.
  • Consistently adhered to A&W’s brand standards and operational procedures.

Receptionist Manager

Raja Saheb Enterprises
09.2021 - 06.2023
  • Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
  • Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
  • Reduced wait times for clients with effective appointment management and timely communication of delays or changes.
  • Improved team morale and productivity by providing ongoing support, training, and constructive feedback to reception staff members.
  • Streamlined office operations for increased efficiency, implementing organized filing systems and optimizing appointment scheduling processes.

Education

Post Graduation Diploma - Human Resource management

Canadore College
Brampton, ON
12.2024

Master of International Business Management - Business

Niagara College
Toronto, ON
04.2024

Bachelor of Commerce - Business And Accounting

Kamla Nehru College For Women
Punjab, India
03-2021

Skills

  • Computer proficiency: MS Word, MS Outlook, MS Excel, MS POWERPOINT
  • Other Skills (Customer Service): Outstanding communication skills, Close attention to detail, Strong organizational skills, ability to stay calm in emergencies, determine persuasive selling
  • Attended Fire prevention and safety training through A&W
  • Data entry
  • File management
  • Clerical support
  • Employee relations

Certification

  • Use of Force
  • First Aid and CPR
  • WHMIS
  • Ontario Security Guard
  • AODA
  • Worker Health and Safety Awareness
  • Food Handling Certificate
  • Immunization records
  • Criminal background check

Accomplishments

  • Done my Bachelors in first division.
  • Completed my both diplomas by scoring 3.22 CGP(A+ GRADE)

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Timeline

Human Resources Intern

DATA Communications Management
11.2024 - 03.2025

Office Administrative Assistant

Onboard Doors and Panels
01.2024 - 10.2024

Customer Service Representative

A&W
09.2023 - 12.2023

Receptionist Manager

Raja Saheb Enterprises
09.2021 - 06.2023

Post Graduation Diploma - Human Resource management

Canadore College

Master of International Business Management - Business

Niagara College

Bachelor of Commerce - Business And Accounting

Kamla Nehru College For Women

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